Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Susan Schulze

Columbus,OH

Summary

Dynamic and results-driven professional eager to embrace new challenges and drive success. Possesses a robust work ethic, exceptional adaptability, and outstanding interpersonal skills, consistently fostering positive relationships in diverse environments. Proven ability to thrive in independent settings while rapidly acquiring new skills and knowledge. Committed to delivering high-quality results and contributing positively to team objectives.

Overview

10
10
years of professional experience

Work History

Home Health Aide

Synergy Homecare
08.2024 - 10.2025
  • Developed and maintained trusting relationships with clients and families.
  • Coordinated with multidisciplinary teams.
  • Advocated for client needs, effectively addressing concerns and preferences in care delivery.
  • Maintained a clean and safe home environment.
  • Assisted patients with dressing, grooming, meal preparation, feeding, mobility adaption, housekeeping, and more.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with end-of-life care.
  • Documented vital statistics and shift happenings.


Student (Online)

Student Grand Canyon University
05.2016 - 10.2021
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of students and faculty.
  • Prioritized and organized tasks to efficiently.
  • Planned and completed group projects.
  • Developed critical thinking abilities through analysis of complex topics and case studies.
  • Conducted research to support academic projects and presentations.
  • Collaborated with peers to enhance teamwork and communication skills.
  • Increased student participation by incorporating group activities and peer feedback sessions.
  • Gathered, organized and input information into digital database.

Trainee

Teleperformance
03.2020 - 04.2020
  • Maintained positive working relationship with fellow staff and management.
  • Maintained up-to-date knowledge of product offerings to assist customers effectively.
  • Participated in on-the-job training, working closely with supervisors and coworkers.
  • Supported organizational objectives.
  • Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
  • Completed comprehensive training modules to gain proficiency in industry-specific software, contributing to more efficient project execution.

STNA

Willow Brook Christian Home
06.2019 - 07.2019
  • Followed infection control policies.
  • Demonstrated respect for patient rights and privacy.
  • Monitored and reported on patient conditions and changes.
  • Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
  • Helped maintain a clean and orderly environment throughout the facility.

STNA (State Tested Nursing Assistant)

Worthington Christian Village
03.2019 - 05.2019
  • Assisted with meal preparation, feeding, bathing, grooming, activities, mobility, transfers, vital signs, and charting.
  • Collected specimens for laboratory tests.
  • Assisted residents, fostering independence and dignity.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both the patient and staff involved.

General Cleaner

Belfor Property Maintenance
11.2018 - 02.2019
  • Assisted with general cleaning and special cleaning projects.
  • Followed safety hazardous material procedures.
  • Transported trash to disposal areas.
  • Notified supervisor of any maintenance issues.
  • Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
  • Ensured all areas were secure before leaving the premises at the end of shift.

Home Health Aide

Integrity Home Care
10.2018 - 11.2018
  • Provided companionship and monitored client health.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Developed and maintained trusting relationships with clients and families.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.

CNA - Certified Nursing Assistant

McDonald County Living Center
07.2018 - 09.2018
  • Provided assistance with activities of daily living.
  • Monitored vital signs and reported changes in health status to nursing staff promptly.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Documented patient information and care activities in electronic health record.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.

CNA - Certified Nursing Assistant

Lyons Dr
10.2015 - 06.2018
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Trained new staff on best practices for resident care and facility protocols effectively.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.


Education

Bachelor of Science in Social Work - Sociology

Grand Canyon University
10.2021

HS Diploma -

North High School
05.1991

Skills

  • Caregiving
  • Food preparation
  • Telemarketing
  • Dementia care
  • Home care
  • Computer operation
  • Cash handling
  • Stocking
  • Leadership
  • Cleaning
  • Customer service
  • Driving
  • Basic math
  • Analytical and Critical Thinking
  • Problem-Solving
  • Written Communication
  • Decision-Making
  • Planning
  • Social Perceptiveness
  • Basic Math
  • Interpersonal Communication

Affiliations

  • Reading, walking, playtime with grandchildren and pets.
  • Talk radio, contemplating nature and new ideas.
  • Seeking new opportunities to learn and grow personally, professionally, and educationally.
  • Graduated from college with honors -3.66 GPA.
  • team member of MCI #1 ranked customer service/sales bay - 3 months in a row.
  • Employee of the month award 3 times while working in long-term care.

Timeline

Home Health Aide

Synergy Homecare
08.2024 - 10.2025

Trainee

Teleperformance
03.2020 - 04.2020

STNA

Willow Brook Christian Home
06.2019 - 07.2019

STNA (State Tested Nursing Assistant)

Worthington Christian Village
03.2019 - 05.2019

General Cleaner

Belfor Property Maintenance
11.2018 - 02.2019

Home Health Aide

Integrity Home Care
10.2018 - 11.2018

CNA - Certified Nursing Assistant

McDonald County Living Center
07.2018 - 09.2018

Student (Online)

Student Grand Canyon University
05.2016 - 10.2021

CNA - Certified Nursing Assistant

Lyons Dr
10.2015 - 06.2018

HS Diploma -

North High School

Bachelor of Science in Social Work - Sociology

Grand Canyon University

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Susan Schulze