Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Self

Sulfur,LA

Summary

Experienced bartender and cocktail server with a strong history at Kawligas and various Louisiana casinos, specializing in alcohol service and customer engagement. Proven ability to enhance guest experiences while optimizing bar operations. Proficient in cocktail preparation and cash handling, excelling in high-pressure environments with a commitment to exceptional service and sanitation standards.

Overview

15
15
years of professional experience

Work History

Bar Manager

Kawligas
Sulfur, LA
02.2024 - Current
  • Maintained organized, professional appearance by vacuuming floors and dusting furniture.
  • Transported waste to designated disposal sites in compliance with safety protocols.
  • Regularly inspected facilities for signs of wear or damage and reported findings promptly.
  • Followed established health codes while performing cleaning duties to ensure safety.
  • Swept and mopped public area floors to uphold cleanliness standards.
  • Measured and mixed detergents accurately for effective commercial cleaning.
  • Wiped down surfaces with approved cleaning products to inhibit bacteria and virus growth.
  • Reduced cleaning time significantly while meeting company quality expectations.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Kept business entrances clean, tidy and professional in appearance.

Elderly Caretaker

Debra Denton
New Port Richey, FL
02.2021 - 01.2024
  • Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
  • Transported clients to doctor appointments or other necessary outings.
  • Administered medications according to physician instructions.
  • Ensured safety of clients in their home environment by using appropriate equipment and techniques.
  • Monitored vital signs and reported changes to medical team.
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
  • Responded quickly in emergency situations in a calm manner.

Cocktail Server

Evangeline Downs Racetrack & Casino
Opelousas, LA
03.2013 - 11.2020
  • Ensured adherence to safety and sanitation policies while handling food and beverages.
  • Accurately processed drink orders through effective communication with customers.
  • Stocked bar top with ice, napkins, straws, and condiments for efficient service.
  • Managed cash and credit card transactions, returning change as needed.
  • Executed opening and closing duties, including setup and breakdown of bar area.
  • Delivered exceptional customer service consistently during all interactions.
  • Welcomed guests warmly, presenting beverage orders and discussing menu options.
  • Complied with company policies on responsible alcohol service practices.

Bartender

Crickets bar and Grill
Sulphur, LA
02.2010 - 11.2012
  • Greeted customers and provided excellent customer service.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Developed good working relationships with fellow employees through effective communication.
  • Provided drink suggestions to customers based on their preferences.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.

Education

High School Diploma -

DeRidder High School
DeRidder, LA
06-1988

Skills

  • Alcohol service
  • Bar operations
  • Service oriented
  • Hospitality and accommodation
  • Cocktail preparation knowledge
  • Customer relations
  • Guest interaction
  • Outgoing personality
  • Cash handling
  • Cocktail/serving expertise

Timeline

Bar Manager

Kawligas
02.2024 - Current

Elderly Caretaker

Debra Denton
02.2021 - 01.2024

Cocktail Server

Evangeline Downs Racetrack & Casino
03.2013 - 11.2020

Bartender

Crickets bar and Grill
02.2010 - 11.2012

High School Diploma -

DeRidder High School

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