Summary
Overview
Work History
Education
Skills
Timeline
Generic
Susan Shellnutt

Susan Shellnutt

Ocean Springs,MS

Summary

Hardworking Crew Leader skilled in managing multiple projects and working closely with highly capable teams. Focused employee known for careful materials management and inventory oversight. Dedicated approach to handling diverse aspects of project management and close-out.

Dedicated Crew Leader lends over [Number] years experience to overseeing team communication, skills management and task completion. Focused and friendly comprehension of skills to juggle stressful, deadline-driven demands. Supervisory expertise committed to delivering outstanding customer service and optimal workflows.

Motivated construction laborer committed to learning and implementing skilled trades and meeting customer needs. Follows instructions and leads others with equal proficiency. Cultivates productive working relationships and instills confidence and trust.

Overview

21
21
years of professional experience

Work History

Crew Leader

Arbys Resturant
Dloberville , MS
10.2024 - Current
  • Analyzed customer feedback surveys to identify areas where improvements could be made.
  • Directed team of 10-15 crew members in daily operations and assigned tasks.
  • Participated in hiring process for new employees; conducted interviews and reference checks as needed.
  • Trained new hires on job duties, safety protocols, and company policies.

Prep Cook

Oak View Group
Biloxi, Mississippi
06.2024 - Current
  • Organized walk-in coolers and freezers according to established guidelines.
  • Assisted in serving meals to customers as needed.
  • Maintained an accurate inventory of supplies needed for daily operations.
  • Kept the kitchen area clean at all times during shifts.
  • Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.
  • Followed recipes to prepare meals according to customer specifications.
  • Communicated effectively with fellow staff members regarding meal preparations.
  • Adhered strictly to safety regulations while handling sharp knives or operating machinery.
  • Heated sauces, soups and gravies according to specified methods.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Checked freshness of food and ingredients prior to use.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.

Cook

Empanola
Ocean Springs , MS
03.2024 - Current
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Usher

Biloxi Shuckers
Biloxi , MS
04.2022 - 12.2024
  • Distributed programs and other materials to guests as needed.
  • Directed crowds away from restricted areas or hazardous locations.
  • Attended staff meetings regularly to discuss improvements in customer service procedures.
  • Answered questions from guests about events, venues, times.
  • Assisted with seating patrons in a courteous and efficient manner.
  • Provided assistance to people with disabilities who require special accommodation.
  • Maintained order throughout the event venue.
  • Collected tickets at entrances and exits when required.
  • Verified tickets for entry into the venue.

Assistant Manager

Wendys Restaurant
Gulfport , MS
04.2010 - 10.2016
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.

Assistant Head Cook

Sodexo Remote Sites
Pulaski, Tennessee
01.2006 - 05.2010
  • Inspected all dishes before they left the kitchen for accuracy and presentation.
  • Kept work area organized, clean, and sanitized throughout shift operations.
  • Implemented cost-saving measures without compromising the quality of products being produced.
  • Established portion sizes and monitored the amount of food served during meal times.
  • Trained staff on proper techniques for cooking various types of foods.
  • Directed daily tasks to other cooks including assigning duties, monitoring progress, and providing feedback when necessary.
  • Maintained accurate inventory records of all ingredients used in production.
  • Supervised subordinate cooks in the preparation of meals, ensuring quality standards were met.
  • Prepared and cooked food according to recipes, using a variety of kitchen equipment.
  • Scheduled shifts for kitchen personnel based on restaurant needs.
  • Monitored food supplies and ordered additional items as needed.
  • Cut, chopped and sliced meat and produce to prepare for cooking.
  • Followed recipes and procedures to prepare, season and cook food products.
  • Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Trained kitchen workers on culinary techniques.
  • Tested new recipes and menu items, following taste-test evaluation and procedural criteria.
  • Placed orders for food and supplies used for preparing and cooking meals.
  • Oversaw the preparation of meals for special events and catering functions.
  • Trained new kitchen staff on cooking techniques and kitchen procedures.
  • Kept kitchen, cooking utensils and storeroom clean and neat.
  • Managed kitchen staff, ensuring efficient workflow and high-quality food production.

Assistant Head Cook

Valley food services
Pulaski, Wisconsintn
05.2004 - 05.2006

Education

Some College (No Degree) -

Baker College
Owosso, MI

Skills

  • Team leadership
  • Employee training
  • Inventory management
  • Customer service
  • Communication skills
  • Multitasking and organization
  • Crew management

Timeline

Crew Leader

Arbys Resturant
10.2024 - Current

Prep Cook

Oak View Group
06.2024 - Current

Cook

Empanola
03.2024 - Current

Usher

Biloxi Shuckers
04.2022 - 12.2024

Assistant Manager

Wendys Restaurant
04.2010 - 10.2016

Assistant Head Cook

Sodexo Remote Sites
01.2006 - 05.2010

Assistant Head Cook

Valley food services
05.2004 - 05.2006

Some College (No Degree) -

Baker College

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