Summary
Overview
Work History
Education
Skills
Timeline
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Susan Sherman

Lakeway,TX

Summary

Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities. Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 24 years of experience in sales.

Overview

11
11
years of professional experience

Work History

Business Development Manager

Moffitt Services
11.2023 - 04.2024
  • Hired as part of two member team to introduce Moffitt Services to new market
  • Call on targeted customers and get them set up with branded fuel and lubricants
  • Troubleshoot issues and manage customer's accounts.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.

Regional Manager

Fluid Truck
06.2021 - 10.2023
  • Manage team of 9 salesmen in South Central Region
  • I'm accountable for helping them hit their KPIs as well as hitting KPI's on inventory utilization, Salesforce, average daily rental rates, and other markers set forth for bonus goals
  • Sell and promote our SaaS platform to UPS, FedEX, Amazon, OnTrac, and other last mile delivery companies
  • Teach customers how to use our technologies.
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Each market has their own fleet of assets that they are in charge of getting out on rental. - Hit all KPI's and moved to Regional Manager position within the first year on board. - South Central Region averages $1.5 million in sales monthly.
  • Most profitable region in company.
  • .Managed largest fleet in company.

Certified Pharmacy Technician CPHT

Texas Dept of Health Services
08.2020 - 06.2021
  • Prepared antibody medication for immediate treatment at Covid-19 Antibody Infusion Treatment Center ( a field hospital set up in Austin, TX)
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Maintained drug inventory levels by ordering necessary medications and supplies.

Program Manager

Gracie Barra Brazilian Jiu Jitsu
03.2019 - 08.2020
  • Overseeing program director's plans, setting goals, allocating funds to outreach projects, marketing, payroll, and bookkeeping.
  • Constant review of customer retainment levels, monthly dues, and reconciling billing issues.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Increased customer satisfaction through effective communication of program goals and expectations.

Territory Account Manager

Texas Enterprises
08.2013 - 03.2019
  • B2B sales of fuel, ExxonMobil oil & lubricants, Mighty and Baldwin filters
  • Expanded client base by identifying and targeting prospective customers within the assigned territory.
  • Achieved sales quotas consistently through strategic planning and effective customer relationship management.
  • Manage and sell fuel and oil contracts, troubleshooting issues at customer locations, control and order customer's inventory
  • I hosted new product lunch & learns for customers
  • Communicated and coordinated product drop offs daily with my delivery drivers, warehouse, buyer, and billing departments.
  • Ranked #2 - 2018 new sales growth.
  • Ranked #5 - 2017 new sales growth.
  • Ranked #4 - 2016 new sales growth.
  • Ranked #15 - 2015 overall new sales and profit growth.
  • 2014- surpassed sales goal and received award for Double Digit Sales Growth
  • 2016- Winner of Mobil Delvac 15w40 promotion
  • 2015 -Winner of Synthetic Pennzoil promotion

Education

Energy Healing Certification of Completion
01.2019

200 hour Integrative Yoga Teacher Training
01.2018

Bachelor of Science ( Biology and Life Sciences) -

University of Kansas
01.1995

Skills

  • Performance Evaluations
  • Pipeline Management
  • CRM Platforms
  • Sales Presentations
  • Customer Service
  • Relationship Development
  • Client Consultations

Timeline

Business Development Manager

Moffitt Services
11.2023 - 04.2024

Regional Manager

Fluid Truck
06.2021 - 10.2023

Certified Pharmacy Technician CPHT

Texas Dept of Health Services
08.2020 - 06.2021

Program Manager

Gracie Barra Brazilian Jiu Jitsu
03.2019 - 08.2020

Territory Account Manager

Texas Enterprises
08.2013 - 03.2019

Energy Healing Certification of Completion

200 hour Integrative Yoga Teacher Training

Bachelor of Science ( Biology and Life Sciences) -

University of Kansas

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Susan Sherman