Susan Shonts

I am a highly adaptable, enthusiastic, and dependable individual with a strong commitment to fostering a positive and inclusive learning environment. Eager to take on new challenges, I am dedicated to contributing to the academic and personal growth of students. With a willingness to step in and support diverse classroom needs, I seek a substitute teacher position where I can engage students, support teachers, and help maintain a productive classroom atmosphere.

Administrative Assistant Sep 2020 ‐ Jul 2022

Army Corp Of Engineers ‐ Rock Island, IL

· Provide administrative support to the Branch Chief, Assistant Chief, and employees. · Utilize Microsoft 365 · Email, meeting minutes, memorandums, reports, formulate spreadsheets, pivot charts, databases, analysis, branch newsletter. · Process bi-weekly payroll. · Travel arrangements. · Two outstanding performance reviews and two promotions.

Customer Service/ Administrative Assistant Sep 2015 ‐ Current

Mike And Rod's Auto Sales ‐ Muscatine, IA

· Identified and prioritized critical activities effectively managing schedule to ensure timely completion of tasks. · Ensured attention to detail in all assigned tasks, consistently delivering high-quality results. · Communicated information clearly and concisely, both orally and in writing. Maintain respect for confidential information. · Operate computer using standard Microsoft Office software and specialized software. Prepare spreadsheets & correspondence. · Worked with families from a diverse culture, respecting and empathizing their needs.