Susan Siebert
Maribel,WI
Summary
Instrumental in the managing of the working operational efficiency of Learning and Development in support of business strategy and initiatives. This includes content design, content portfolio management, business line consulting, administrative process efficiency, vendor management and change management.
Collaborates with business leaders and human resources to provide advice, support and consultation to create and execute an integrated approach to employee and leadership development and learning in alignment with strategic and business objectives.
Overview
1
1
Certification
Work History
Payroll Manager & Tax Specialist
M & M Tax & Accounting Service LLC
Cato, WI
2018 - Current
- Calculated and processed payroll for over 60 payroll clients on a weekly basis.
- Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.
- Prepared quarterly and annual tax reporting.
- Completed workers compensation audits related to clients' insurance plans by providing requested documents in a timely manner.
- Created standard operating materials for business on how to process payroll transactions accurately.
- Prepared, reviewed, and filed tax returns for individual and small business clients.
Talent Development Programs & Curriculum Manager
Associated Banc-Corp
Green Bay, WI
2009 - 2016
- Managed the learning content portfolio including over 675 instructor-led and online learning opportunities housed on the learning management system. Responsible for the department's intranet site including developmental roadmaps, development resources and over 120 job aides and micro videos.
- Managed compliance/regulatory training requirements for entire company. Included annual required training and ongoing training projects for regulatory changes. Successfully managed to a 100% completion rate for 10 years. Created and implemented the Corporate Compliance Training Accountability policy and procedures. Successfully passed internal and external audits on a yearly basis.
- Coached a team of designers and coordinator responsible for designing and coordination of formal learning and related learning activities through multiple delivery channels.
- Developed the first onboarding learning roadmap helping new colleagues become acclimated to the organization and their new role. Created an additional 35 learning roadmaps providing development guidance related to specific positions for over 55% of the population, with a focus on customer-facing employees.
- Advised, supported and consulted business lines and Human Resource partners with a goal of achieving strategic initiatives and business objectives. Understood current business priorities, issues, needs and goals to provide recommendations for learning strategies, modes and methods.
- Partnered with Talent Acquisition to focus on the alignment of recruiting and development retention strategies.
- Led the cross-business line training team to successful project completion of a Bank Secrecy Act consent order, Commercial/Credit training implementation and HUD reconciliation agreement. Saved the corporation between $150,000 to $270,000 on the selection of a third party content provider that met the same objectives with the HUD training requirements.
- Researched, analyzed and maintained the Third Party Management relationship including negotiating agreements, artifacts, scorecards and primary contact.
Learning & Development Training Manager
Associated Banc-Corp
Green Bay, WI
2000 - 2008
- Managed the training function of the company's system conversion which included managing 52 trainer, 27 labs, curriculum design, project documentation and on-site support during the conversion to ensure no customer impact.
- Created and implemented the first certification programs for Tellers, Personal Bankers, Call Center, Small Business, Treasury Management and Facilitators. Researched, analyzed and identified core competencies to align to learning needs in a formal and experiential learning approach.
- Managed a team of fourteen that included facilitators, coordinators and designers.
- Researched, designed, managed, implemented and facilitate education programs related to multiple mergers and acquisitions.
Education
Bachelor of Science - International Studies With Business Emphasis
University of Wisconsin - Oshkosh
Oshkosh, WISkills
Business Line/HR Consulting
Design and deliver learning content
Change Management
Coaching
Operations and Risk Management
Human Resources
Organizational & Leadership Development
Certification
- Lominger Leadership Architect 101 (acquired by Korn/Ferry in 2014)
- Prosci Change Management
- Langevin Instructional Design
- Association for Talent Development (TD)
Affiliations
- Maribel Sportsman Club Board Member - Treasurer 2018-Present
Timeline
Payroll Manager & Tax Specialist
M & M Tax & Accounting Service LLC
2018 - Current
Talent Development Programs & Curriculum Manager
Associated Banc-Corp
2009 - 2016
Learning & Development Training Manager
Associated Banc-Corp
2000 - 2008
Bachelor of Science - International Studies With Business Emphasis
University of Wisconsin - Oshkosh
- Lominger Leadership Architect 101 (acquired by Korn/Ferry in 2014)
- Prosci Change Management
- Langevin Instructional Design
- Association for Talent Development (TD)
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