Summary
Overview
Work History
Education
Skills
Timeline
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Susan Signorelli

Middle Island,NY

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

39
39
years of professional experience

Work History

Principal Office Assistant - Call Center

Suffolk County Community College
06.2023 - Current
  • Answer and manage incoming and outgoing calls from current or prospective students while recording accurate messages for distribution to office staff.
  • Promptly receive and forward incoming communications, such as phone calls and emails, to appropriate department staff.

Principal Office Assistant - Central Records

Suffolk County Community College
03.2023 - 06.2023
  • Reviewed files, records and other documents to obtain information to respond to requests from current or prospective students.
  • Answered and managed incoming and outgoing calls providing information requested by current or prospective students.
  • Utilized office management software to record and track student information.
  • Edited and proofread documents for accuracy and completeness.
  • Maintained detailed records of all office activities.
  • Scanned paper documents into electronic file system.

Principal Office Assistant - Nursing Department

Suffolk County Community College
02.2019 - 03.2023
  • Coordinated all aspects of relocating Nursing Department from downtown Riverhead location to SCCC Eastern College campus.
  • Input budget data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information for college internal and external requests.
  • Answered and managed incoming and outgoing communications, such as phone calls, emails and letters, recording accurate messages for distribution to Assoc. Dean of Nursing and staff.
  • Kept nursing and office supplies well organized and sufficiently stocked, placing supply orders promptly to replenish materials before depleted.
  • Edited and proofread documents for accuracy and completeness.
  • Coordinated and scheduled meetings and appointments for Associate Dean of Nursing.
  • Created and maintained detailed records of all office activities.
  • Compiled and analyzed budget data to produce reports.
  • Coordinated Nursing department requests through consistent communication and administrative support with department heads.
  • Edited documents to keep nursing documents free of grammar errors.
  • Fostered operational efficiency and compliance with college policies through effective coordination of office activities.
  • Monitored and tracked budgets and expenses.
  • Coordinated travel arrangements for Nursing Assoc. Dean and faculty.

Administrative Assistant for Temp Agencies

HW Staffing/Robert Half/Express Employment Prof.
06.2011 - 01.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Tracked, analyzed, and reported on performance and sales data.
  • Developed strategies to streamline and improve office procedures.
  • Processed customer orders accurately and within agreed timeframes to meet company standards.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Senior Administrative Secretary

Brookhaven National Laboratory
05.1985 - 05.2011
  • Provided administrative support, with career progression, to several scientific staff departments and police Safeguards and Security Department over length of employment.
  • Knowledge of security practices and procedures; possessed government "Q" clearance.
  • Supported security-related activities including access and handling of classified documents.
  • Prepared letters, emails, and technical scientific reports upon direction of immediate supervisors and staff
  • Acted as backup for other administrative assistants by providing task support and adapting to individual needs of department.
  • Acquired proper equipment, refreshments and supplies for meetings and supported needs of attendees.
  • Drafted documents in laboratory-directed formats and fonts, maintaining exceptional style consistency.
  • Arranged foreign and domestic travel for laboratory supervisors and staff on moment's notice.
  • Prepared presentation material for laboratory meetings.
  • Created and maintained office files for group activities
  • Mentored other secretarial staff.
  • Oversaw master calendar and scheduling for supervisors.
  • Greeted incoming visitors and users professionally and provided friendly, knowledgeable assistance.
  • Kept office area clean and neat to give visitors/users positive first impression.
  • Responded to inquiries from callers seeking information on local hotel accommodations.
  • Provided clerical support to laboratory staff by copying, faxing, and filing documents.
  • Created and updated records and files to maintain document compliance.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Sorted, opened, and routed mail and deliveries to meet laboratory requirements.
  • Routed correspondence, documents, and messages to correct departments and staff members for divisions.
  • Requested visitors and issued badges to maintain safety and security.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent staff relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Supported supervisor by managing budgets, scheduling appointments and organizing itineraries.
  • Facilitated timely delivery of special assignments to meet organizational and departmental objectives.

Education

Associate of Science - Executive Secretarial

Mount Ida Junior College
Newton Center, MA

Skills

  • Time management
  • Multitasking capabilities
  • Attention to detail
  • Effective communication
  • Organizational skills
  • Microsoft Office Proficient

Timeline

Principal Office Assistant - Call Center

Suffolk County Community College
06.2023 - Current

Principal Office Assistant - Central Records

Suffolk County Community College
03.2023 - 06.2023

Principal Office Assistant - Nursing Department

Suffolk County Community College
02.2019 - 03.2023

Administrative Assistant for Temp Agencies

HW Staffing/Robert Half/Express Employment Prof.
06.2011 - 01.2019

Senior Administrative Secretary

Brookhaven National Laboratory
05.1985 - 05.2011

Associate of Science - Executive Secretarial

Mount Ida Junior College

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Susan Signorelli