Business operations professional with solid foundation in driving operational success and improving organizational performance. Known for fostering collaborative environments and adapting to evolving business needs. Skilled in process optimization and team leadership, consistently delivering results.
Overview
37
37
years of professional experience
Work History
Business Operations Manager
Pools & Spas Service, Inc.
05.2004 - Current
Streamlined operational processes to enhance service efficiency and customer satisfaction.
Managed accounts payable and receivable processes to ensure timely billing and collection.
Reconciled bank statements with internal records, maintaining accuracy in financial reporting. Reconciled and corrected issues with financial records.
Completed payroll for employees and maintained detailed records of procedures.
Marketing producing magazine and marketing materials to generate new revenue and existing.
Increased sales by building strong customer relationships and providing excellent service.
Assistant Controller
Mitec
01.1989 - 12.1999
Supervised monthly financial close processes to ensure accurate reporting and compliance.
Led budgeting initiatives, providing strategic insights for improved resource allocation.
Ensured integrity of general ledger accounts through regular reconciliations, adjustments, and detailed documentation.
Assisted in the preparation of accurate financial statements, supporting company growth and decision making.
Managed accounts payable and receivable functions with a focus on timely payment processing while minimizing bad debt exposure.
Provided oversight to key inventory management activities including valuation analysis, obsolescence tracking, and physical count verifications.
Collaborated with external auditors during annual reviews to ensure transparency and compliance.
Office Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and SpasOffice Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and Spas