Susan Simonyan
Fairfield,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Administrator
Russian School of Mathematics
11.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Office Manager
Zeppelin Armenia
01.2013 - 01.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated special projects and managed schedules.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Registered Behavior Technician (RBT)
ZABA Therapy
10.2023 - Current
- ABA therapy
Behavior Technician
Ascend Autism
01.2021 - 11.2022
Lead Preschool Teacher
The Goddard School
05.2021 - 09.2022
Hostess
Lugano Salumeria and Wine Bar
01.2020 - 01.2022
Au Pair
Expert AuPair
08.2018 - 10.2019
English Teacher
Looking forward foundation
04.2014 - 08.2018
Education
Associate's in Jurisprudence -
European College of Armenia
07.2011
Skills
- Leadership
- Supervising experience
- Front desk
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Call center experience
- Computer Proficiency
- Microsoft Excel
- Client Relations
- Scheduling
- Call Center Operations
- Follow-up skills
- Appointment Scheduling
- Customer Service
Certification
- RBT - Registered Behavior Technician
- CFR - Certified First Responder
- CM - Certified Acting Principal Certification
Languages
Armenian
Native or Bilingual
Russian
Full Professional
English
Full Professional
Timeline
Registered Behavior Technician (RBT)
ZABA Therapy
10.2023 - Current
Office Administrator
Russian School of Mathematics
11.2022 - Current
Lead Preschool Teacher
The Goddard School
05.2021 - 09.2022
Behavior Technician
Ascend Autism
01.2021 - 11.2022
Hostess
Lugano Salumeria and Wine Bar
01.2020 - 01.2022
Au Pair
Expert AuPair
08.2018 - 10.2019
English Teacher
Looking forward foundation
04.2014 - 08.2018
Office Manager
Zeppelin Armenia
01.2013 - 01.2014
Associate's in Jurisprudence -
European College of Armenia
- RBT - Registered Behavior Technician
- CFR - Certified First Responder
- CM - Certified Acting Principal Certification
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