Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Susan Simonyan

Fairfield,CT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Office Administrator

Russian School of Mathematics
11.2022 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
  • Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.

Office Manager

Zeppelin Armenia
01.2013 - 01.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Coordinated special projects and managed schedules.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Registered Behavior Technician (RBT)

ZABA Therapy
10.2023 - Current
  • ABA therapy

Behavior Technician

Ascend Autism
01.2021 - 11.2022

Lead Preschool Teacher

The Goddard School
05.2021 - 09.2022

Hostess

Lugano Salumeria and Wine Bar
01.2020 - 01.2022

Au Pair

Expert AuPair
08.2018 - 10.2019

English Teacher

Looking forward foundation
04.2014 - 08.2018

Education

Associate's in Jurisprudence -

European College of Armenia
07.2011

Skills

  • Leadership
  • Supervising experience
  • Front desk
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Problem Resolution
  • Call center experience
  • Computer Proficiency
  • Microsoft Excel
  • Client Relations
  • Scheduling
  • Call Center Operations
  • Follow-up skills
  • Appointment Scheduling
  • Customer Service

Certification

  • RBT - Registered Behavior Technician
  • CFR - Certified First Responder
  • CM - Certified Acting Principal Certification

Languages

Armenian
Native or Bilingual
Russian
Full Professional
English
Full Professional

Timeline

Registered Behavior Technician (RBT)

ZABA Therapy
10.2023 - Current

Office Administrator

Russian School of Mathematics
11.2022 - Current

Lead Preschool Teacher

The Goddard School
05.2021 - 09.2022

Behavior Technician

Ascend Autism
01.2021 - 11.2022

Hostess

Lugano Salumeria and Wine Bar
01.2020 - 01.2022

Au Pair

Expert AuPair
08.2018 - 10.2019

English Teacher

Looking forward foundation
04.2014 - 08.2018

Office Manager

Zeppelin Armenia
01.2013 - 01.2014

Associate's in Jurisprudence -

European College of Armenia

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Susan Simonyan