Susan Smith
Portland,ME
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant/Unit Secretary
Spingbrook Center
04.2017 - Current
- Preparing COVID kits to test residents and staff, upload the results into the large scale and line listing for the state.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Entering Orders in to PCC
- Setting up all appointment such as post op, CT Scans, MRI, for long term as well as skilled patient.
- Getting prior authorization for all procedures done outside the facility.
- Filing and uploading of medical records into PCC
- Preparing the labs/slips for the daily lab draws and maintaining the lab books and for a 120 bed facility. Follow up with one of the two labs to get the results.
- Set up all transportation for all appointments via stretcher or wheelchair.
- Maintain the appointment calendar and prepare all appointment packets for the facility.
- Help with staffing on the weekends, making phone calls when someone calls out and getting the numbers to meet state regulations. Rearranging the schedule to meet the need of the facility.
- Work closely with the doctors and nurses to meet the needs of the patients.
- Review all new admits discharge summary to see what the patients needs may be.
- Getting all consents signed by patients and if has medical POA get the consents via phone. Uploading the consents into the patients medical record.
- Maintain all office supplies for all units in the building
- Calling family members to notify of appointments as well as any other needs of the patient
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Worked as a restorative CNA, when the facility had one.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Upheld infection control and prevention policies across different patient-facing areas, hanging signs and updating staff and family of the protocol, and reminding staff of the polices.
- Supported needs of [Number]+ residents under long-term care.
- Making discharge appointment when patients discharge and set up other appointments they need and fax over medical records to the physician's offices.
- Work with home health agency's to get them the medical information they need to start services.
Education
High School Diploma -
Deering High School
Portland, ME06.1985
Timeline
Certified Nursing Assistant/Unit Secretary
Spingbrook Center
04.2017 - Current
High School Diploma -
Deering High School
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