Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Susan Smith

Orange City,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Poker Dealer

Delaware North
Orange City, FL
11.2020 - Current
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Assisted guests in understanding the rules and regulations of various poker games.
  • Monitored games for adherence to gaming laws and regulations, as well as house policies.
  • Engaged patrons in conversation to promote positive customer experience, explain house and game rules or facilitate dialogue between guests.
  • Performed accurate payouts according to established procedures.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.

Administrative Assistant

Orangevale Arms
Orangevale, CA
04.2016 - Current
  • Maintained organized and completed payment and purchase records for in-store and special events sales.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Responded promptly to customer inquiries via phone, email, or in-person visits.
  • Prepared paperwork for background checks on potential buyers per applicable laws.
  • Maintained records related to sales for store management.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintained accurate records of inventory levels, sales transactions, and customer contact information.

Assistant Store Manager

Dollar Tree Distribution Center
Sacramento, CA
03.2009 - 12.2012
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Handled scheduling for store shifts to achieve adequate staffing.

Education

Accounting Specialist Certificate - Accounting

Charles A. Jones Skills And Business Education Center
Sacramento, CA

High School Diploma -

Keema High School
Sacramento, CA

Skills

  • Exceptional Communication Skills
  • Manual Dexterity and Accuracy
  • Positive Customer Experience
  • MS Office
  • Currency Exchange

References

References available upon request.

Timeline

Poker Dealer

Delaware North
11.2020 - Current

Administrative Assistant

Orangevale Arms
04.2016 - Current

Assistant Store Manager

Dollar Tree Distribution Center
03.2009 - 12.2012

Accounting Specialist Certificate - Accounting

Charles A. Jones Skills And Business Education Center

High School Diploma -

Keema High School

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Susan Smith