Susan Smith
49959 Deer Run Dr., Shelby Twp.,MI
Summary
Highly experienced Processing Funder with 20+ years experience. Proven ability to asses clients needs as well as effectively communicate company policies and procedures. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
30
30
years of professional experience
Work History
Senior Processing Funder
Flagstar Bank/A&D Mortgage
10.2011 - 08.2025
- Processed and reviewed closing documents for accuracy; communicated extensively with title companies for changes that need to made
- prepared wire requests utilizing Excel and bank websites.
- revised Closing Disclosures to ensure that they were still compliant
- settlement agent/attorney setup and approval in order for them to do closings
- processed incoming checks
- loan adjustments
- pay mortgage insurance premiums utilizing FHA, VA and various mortgage insurance companies websites.
- Established strong working relationships with department staff and stakeholders, fostering trust in the organization''s mission and goals
- Achieved high rate of successful fund disbursements with meticulous financial analysis.
Data Augmentation Specialist
Lenderlive Settlement Services
10.2009 - 09.2011
- processed loan modification requests including preparing the required documentation
- Followed all company policies and procedures to deliver quality work.
Loan Processing Representative
Bank of America
08.1995 - 04.2008
- title commitment examiner
- prepared closing documentation
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Purchased and maintained office supplies.
- Provided training and mentorship to new hires, sharing best practices and fostering a supportive work environment.
Education
Associate of Applied Science - Business Info. Systems
Macomb County Community College
Clinton Twp., MI05-1992
Skills
- Attention to detail
- Strong work ethic
- Teamwork
- Loan processing coordination
- Loan file maintenance
- Problem solving
- Time Management
- Verbal and written communication
- Customer service-focused
- Problem-solving
- Multitasking
- Organizational skills
Timeline
Senior Processing Funder
Flagstar Bank/A&D Mortgage
10.2011 - 08.2025
Data Augmentation Specialist
Lenderlive Settlement Services
10.2009 - 09.2011
Loan Processing Representative
Bank of America
08.1995 - 04.2008
Associate of Applied Science - Business Info. Systems
Macomb County Community College
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