Summary
Overview
Work History
Education
Skills
Timeline
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Susan Soliman

Staten Island,NY

Summary

Achieved significant operational enhancements at Nor Darwish by spearheading policy development and reducing patient wait times. Excelled in motivational leadership and healthcare regulations, boosting sales revenue and fostering strong client relationships at Dana. Expert in care planning and staff development, I drive results through effective team management and strategic planning. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.

Overview

9
9
years of professional experience

Work History

Supervisor of Care

Nor Darwish
01.2020 - 04.2024
  • Collaborated with management to develop policies and procedures that enhanced operational efficiency within the department.
  • Reduced patient wait times by streamlining administrative tasks and improving communication between team members.
  • Developed strong relationships with patients'' families, addressing concerns and ensuring their needs were met throughout the care process.
  • Oversaw staff recruitment process, selecting highly-qualified candidates with appropriate skill sets for successful integration into the team.
  • Promoted a culture of teamwork by facilitating open communication among staff members to address issues promptly and effectively.

Sales Manager

Dana
01.2015 - 07.2018
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

Education

High School Diploma -

College of Staten Island of The City University of New York
Staten Island, NY
06.2021

Skills

  • Care Planning
  • Motivational Leadership
  • Healthcare regulations
  • Staff Development
  • Employee Supervision
  • Training and mentoring
  • Patient education and counseling
  • Schedule Management
  • Staff Management

Timeline

Supervisor of Care

Nor Darwish
01.2020 - 04.2024

Sales Manager

Dana
01.2015 - 07.2018

High School Diploma -

College of Staten Island of The City University of New York

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Susan Soliman