Summary
Work History
Education
Skills
Publications
Activities
Timeline
Generic

Susan Spieth

Burnsville,MN

Summary

Technical communicator is seeking a technical writer position with Medtronic. Professional technical documentation specialist prepared to meet the needs of organizational communication. Experience in creating user manuals, guides, and online help systems. Known for collaborative work approach and adaptability to dynamic project needs. Skilled in technical writing, editing, and content management.

Work History

Technical Writer Consultant

EDS
  • Created a unique theme for a client training manual that took West coast sales nationwide
  • Created a customer service training for a client
  • Wrote a beginner’s PowerPoint training manual from beginning to end within the time limits
  • Learned Adobe FrameMaker 6.0
  • Edited documents

Technical Writer

Northrop Grumman
  • Created html and PDF updates, turned screen captures into psds and gifs, edited html, edited web pages, ftp’d, posted files on server
  • Tested web pages on JAWs to make sure they were 508 compliant
  • Created a small help system with RoboHelp
  • Contract position – work assignment was completed early

Receptionist

Office Team
  • Data entry, printed and assembled taxes, answered multi-line phones
  • Filed, completed mailings daily, type 59 wpm

Education

Master of Arts - Teaching Communication Arts and Literature

Bethel University
Arden Hills, MN

B.S. - English, technical communication, computer technology

Minnesota State University
Mankato, MN

A.A. degree - undefined

Minneapolis Community and Technical College
Minneapolis, MN

Skills

  • Adequate writing skills
  • Classes in technical manuals, technical editing, visual communication, qualitative and quantitative research, and desktop publishing
  • Editor – proofreader, substantive editor, comprehensive editor
  • Creates and edits with a style guide and The Chicago Manual of Style
  • Microsoft Word, Microsoft Excel, Microsoft Power Point, Adobe Acrobat, Visio
  • MS PhotoShop, MacOS
  • Three classes in creating relational databases in Access
  • Intermediate coding with html and cascading style sheets
  • Minor in computer technology

Publications

  • Beginner PowerPoint- an in-house manual for EDS. 2003
  • Intermediate PowerPoint
  • Techniques

Activities

Society for Technical Communication

Timeline

A.A. degree - undefined

Minneapolis Community and Technical College

B.S. - English, technical communication, computer technology

Minnesota State University

Receptionist

Office Team

Technical Writer

Northrop Grumman

Technical Writer Consultant

EDS

Master of Arts - Teaching Communication Arts and Literature

Bethel University

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