Summary
Detail oriented, organized and dependable candidate successful at managing priorities with a positive "can do" attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a virtual full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Skilled in working under pressure and adapting to new situations and challenges.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Office Administrator/Materials Procurement
Grand Glaize Wealth Management
Osage Beach, MO
09.2019 - Current
- Deep understanding of financial concepts & impacts
- Demonstrated experience in project management and organizational leadership
- Strategic thinker with superior analytical skills
- Strong negotiator administering complex contracts for compliance
- Prepared and reviewed extensive confidential documentation
- Extremely organized with excellent follow-up, providing subcontract advice to team members
- Maintained appropriate records to support acquisition and perform related analyses as needed.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Edited documents to improve accuracy of language, flow, and readability.
- Reconciled account files and produced monthly reports.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Securities Registration Specialist
Missouri Secretary of State
Jefferson City, MO
02.2018 - 08.2019
- Sole discretion/decision maker and approval or denial of Firms, Agents and products to be offered in the State of Missouri
- Conducted legal research and analysis regarding the registration (or exemption) of securities
- Monitored changes in registration of products proposed to be offered for sale in Missouri
- Performed due diligence on the issuer, its officers and directors, and the underwriters
- Prepared legal comment letters and correspondence with concerns and reviewing and analyzing the responses.
- Reported compliance issues related to coding, transcription and confidentiality.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Answered upper management questions and inquiries regarding registration process and documentation.
- Reviewed, processed and issued application requests for Securities/Agent registration.
Vice President - West Coast Regional Sales Director
GE Asset Management/Highland Capital Investments
Remote, CA
01.2016 - 05.2018
- Doubled year over year product sales for startup retail distribution
- Conducted Agent/Advisor continuing education (CE) seminars
- Covered multi-state region: CA, NV, AZ, CO
- Developed new business opportunities and maintained prior relationships
- Consistently ranked number 1 in total sales and New Producers
- Received GE “LEAN” Six Sigma award for number 1 in net new sales and activity, 2008-2013
- Won Public Speaking award from Jay Ireland, President and CEO of GE Asset Management, 2010.
- Increased company growth through collaboration with sales and marketing departments.
- Identified opportunities to improve business process flows and productivity.
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Developed effective business strategies to capitalize on emerging market trends.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Vice President - Retirement Plan and Insurance Services
Fidelity Investments
Remote, CA
05.2014 - 01.2016
- Assisted in developing business plans, training customers, supporting prospecting opportunities, and conducting point of sale work
- Developed a highly workable CE credit program for Agents, CPA's and Advisors.
- Increased company growth through collaboration with sales and marketing departments.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
Vice President - Regional Sales Director
Columbia Funds Distributor/Keyport Life Insurance Co.
Remote , Multi State
05.1997 - 06.2014
- Year over year consistently exceeded annual goals, while under budget
- Ranked number 1 in Sales while maintaining territory budget year over year
- Developed previously non-established multi-state (ME, NH, WY, MT, ND, SD, AK and HI) territory
- Increased sales and contacts by 1200%.
- Increased company growth through collaboration with sales and marketing departments.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Increased sales 1,200+% through aggressive sales program overhaul, market campaigns and new product launches.
- Developed effective business strategies to capitalize on emerging market trends.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Established and directed successful programs focused on various States/Regions.
Skills
- Organizational Development
- Financial Reporting
- Budget Management
- Issue Resolution
- Financial Management
- Rules and Regulations
- Company Guidelines
- Verbal and Written Communication
- Task Delegation
- Innovation and Creativity
- Strategic Planning
- Regulatory and Legal Compliance
- Capital Spending
- Contract Bid Proposals
- Budgetary Controls
- New Program Development
- Research Information Sourcing
- Operational Reporting
- Plan Schedule
- Negotiation
- Networking
- Inbound Phone Call Handling
- Planning Events
- Hotel Accommodations
- Sales Force Management
- Processing Expenses
- Inquiry Requests
- Financial Services Support
- Financial Records and Processing
- Microsoft Office
- Recordkeeping and File Management
- Effective Written and Verbal Communication
- Organizational Development
- Travel Coordination
- Booking Travel
- Calendar Management
- Workforce Management
- Error Resolution
- Hospitality and Accommodation
- Customer Service Management
- Correspondence and Office Documents
- Operational Requirements
- Office Equipment Proficiency
- Research and Analysis
- Write Reports
- Database Maintenance
- Coordinate Schedules
- Volunteer Relations
- Administrative Arrangements
- Handling Complaints
- Managing Public Relations
- Call Transfers
- Creating Presentations and Proposals
- Report Preparation and Analysis
- Meeting Coordination and Support
- Administration and Operations
- Information Updates
- Advanced Excel Spreadsheet Functions
- Memo Preparation
- Overcoming Obstacles
- Deposit Collection
- Sorting and Labeling
- Supervision Abilities
- Proficient in MS Office
- Proficiency in Office programs
- Microsoft Office proficient
- Interoffice correspondence
- Regional Office Management
- Office organization
Websites
Certification
- Sequoia Sales "TOP GUN" Traning
- FUSION Public Speaking
- Dale Carnegie Human Relations/Public Speaking
- GE "Lean" Green Belt Certification
- Licensed FINRA Series 6
- Licensed FINRA Series 63
- Licensed FINRA Series 7
- Licensed Various State Life, Accident and Health Insurance Licenses
Affiliations
- Toastmasters
- Rotary International
Additional Information
Expert in the following"
Various Security Trading platforms (including Fidelity, RBC, LPL, Raymond James and Schwab platforms)
CRM: SalesForce, RedTail, WealthBox and Orion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Administrator/Materials Procurement - Grand Glaize Wealth Management
09.2019 - Current
Securities Registration Specialist - Missouri Secretary of State
02.2018 - 08.2019
Vice President - West Coast Regional Sales Director - GE Asset Management/Highland Capital Investments
01.2016 - 05.2018
Vice President - Retirement Plan and Insurance Services - Fidelity Investments
05.2014 - 01.2016
Vice President - Regional Sales Director - Columbia Funds Distributor/Keyport Life Insurance Co.
05.1997 - 06.2014
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