Susan Squires
Chesapeake,VA
Summary
Professional in team leadership and operations management, with focus on achieving high standards and delivering results. Extensive experience in coordinating team efforts and ensuring seamless workflows. Known for strong collaborative skills and reliability, adaptable to changing needs and committed to operational excellence.
Overview
26
26
years of professional experience
Work History
Crew Chief
Elm Street Productions
06.2016 - 04.2022
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
- Managed tight schedules to ensure timely project completion and client satisfaction.
Server
Bistro E'te
05.2015 - 05.2016
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Server
Barrons Cove
05.2000 - 05.2001
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Cocktail Server
Southampton Comedy Club
05.1996 - 05.1997
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
Education
Associate of Arts - Accounting & Insurance
LIU Brookville
Brookville, NY06.1997
Skills
- Crew leadership
- Transport supplies to locations and unpack, set up kitchen, tables and food
- Cook appetizers and assist chef with cooking
- Set up station and make sure its stocked
- Excellent team work and attention to detail
- Set up tables for French service
Timeline
Crew Chief
Elm Street Productions
06.2016 - 04.2022
Server
Bistro E'te
05.2015 - 05.2016
Server
Barrons Cove
05.2000 - 05.2001
Cocktail Server
Southampton Comedy Club
05.1996 - 05.1997
Associate of Arts - Accounting & Insurance
LIU Brookville
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