Susan Steen
Tacoma,WA
Summary
Reliable, with a strong work ethic, I have years of varied experiences providing customer services, management and administrative lead and support. Currently seeking job opportunities I feel I can provide exceptional service to and grow within the company.
Overview
9
9
years of professional experience
Work History
Nanny
James Pedrick And Kristi Greenaway Cirignano
Tacoma, WA
08.2020 - 08.2021
- Supported children in play activities, online schooling, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties.
- Provide transportation.
Administrative Rental Sales Support
Metro Parks Tacoma
Tacoma, WA
10.2018 - 03.2020
- Sales/ customer service representative.
- Drafted quotes, confirmed orders and managed with assistance accounts and event day activities to handle rental needs efficiently.
- Provided assistance with booking, developing reports, invoicing and any and all requirements assigned.
Therapeutic Activities Coordinator
Frank Tobey Jones
Tacoma, WA
07.2016 - 04.2018
- Coordinated, planned, developed and implemented activities designed to enrich lives of Skilled Nursing and Dementia residents.
- Attended resident care weekly meeting and administrative meetings.
- Maintained budget and supplies for activities.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Donor Services
Goodwill Corporate
Tacoma, WA
12.2015 - 07.2016
- Schedule Donar donations, both personal and special events via online and phone conversations and address all client needs and issues.
- Assist Donor Service customers and staff as necessary.
Activities and Rental Manager
Lakewold Gardens
Lakewood, WA
11.2011 - 12.2015
- Coordinate, book and record all rentals and activities.
- Secure payments and reconcile, document all accounts of rentals and activity.
- Work within budgets, host and direct all vendors and clients associated with activities on site.
- Provide and manage calendar of events schedule for staff and clients and assure implementation.
- Participating member of Lakewood Chamber of Commerce.
Education
Associate of Arts - Architectural And Engineering Design
Clover Park High School
Lakewood, WA12.2008
Skills
- Full time childcare, activity planning and light household chores
- Varied Administrative duties
- Planning, documenting and managing client/patient accounts and monthly reports
- Customer service
- Assist with any and all needs/situations/events that arise
Timeline
Nanny
James Pedrick And Kristi Greenaway Cirignano
08.2020 - 08.2021
Administrative Rental Sales Support
Metro Parks Tacoma
10.2018 - 03.2020
Therapeutic Activities Coordinator
Frank Tobey Jones
07.2016 - 04.2018
Donor Services
Goodwill Corporate
12.2015 - 07.2016
Activities and Rental Manager
Lakewold Gardens
11.2011 - 12.2015
Associate of Arts - Architectural And Engineering Design
Clover Park High School
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