Emphasizes eagerness to learn, willingness to contribute, and desire to gain valuable experience in the industry. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Hi, I’m
Susan Stewart
Director/Manager
Clayton,NC
Summary
Overview
9
years of professional experience
Work History
The Nest Schools
Director/Manager
12.2015 - Current
Job overview
- Ensured the financial management of the center by successfully adhering to the budget, and managing accounting.
- Enhanced company performance by streamlining processes and improving efficiency in daily operations.
- Spearheaded major projects from inception through completion, consistently meeting deadlines while staying within budget constraints.
- Championed a culture of continuous improvement within the organization by promoting best practices and encouraging employees to seek out innovative solutions to challenges faced daily.
- Managed 30 professionals to achieve organizational goals and maintain high productivity levels.
- Provided strong leadership to enhance team productivity and morale.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed, and hired employees. Implemented a mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Carolina Child Development Center
Lead Teacher/Management
Job overview
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Facilitated workshops on topics such as stress management, time management, and self-care, promoting overall well-being among participants.
- Provided one-on-one coaching sessions focused on goal-setting, time management, study skills, and stress management techniques.
- Supported management team for general administrative support.
- Earned recognition from senior management for exemplary project management skills displayed during high-profile events.
Skills
- Operations Management
- People Management
- Team Management
- Program Management
- Hiring and Retention
- Rules and regulations
- Effective leader
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Goal Setting
- Employee Motivation
- Management Team Building
- Operations Oversight
- Budget Development
- Verbal and written communication
Timeline
Director/Manager
The Nest Schools
12.2015 - Current
Lead Teacher/Management
Carolina Child Development Center
University of North Carolina At Greensboro
Bachelor of Science from Human Development and Family Studies/Early Care
Wake Technical Community College
Associates in Applied Science from Early Childhood Education
Education
University of North Carolina At GreensboroGreensboro, NC
Bachelor of Science from Human Development and Family Studies/Early Care
University Overview
- 3.78 GPA
Wake Technical Community CollegeRaleigh, NC
Associates in Applied Science from Early Childhood Education
University Overview
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