Susan Story Meckle

• Counted all physical inventory and generated department audit reports.
• Executed audit phases and entered data into accounting software for analysis.
• Followed established auditing processes to meet internal and regulatory requirements.
• Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
• Performed full monthly inventory audits to investigate discrepancies and reconcile inventory counts.
• Processed 1500 items per hour and met specialist required levels at all events.
• Received products from suppliers and completed quality and physical counts.
• Climbed ladders to reach merchandise.

Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.

• Contributed to creative process through original ideas and inspiration.
• Handled all client communications to build professional and long-lasting business relationships and bring in continuous work.
• Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
• Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
• Ordered and maintained adequate supply of materials, supplies, and equipment.
• Increased client base by 100% per quarter for first 8 quarters.
• Determined accurate price quotes to bring in steady business and maximize revenues.
• Implemented artistic vision to give art purpose and meaning.
• Displayed portfolio to show off best work to potential clients and promote skills and value.
• Leveraged software to track income, expenses and other financial information.

• Conducted daily briefings with supervisors and team to discuss issues with security screening processes.
• Ensured all employees were familiar with and performed tasks in accordance with Standard Operating Procedures.
• Performed pat-downs to look for unauthorized materials and weapons.
• Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
• Used explosive detection machines and chemical swab systems to identify potential hazards.
• Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
• Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
• Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
• Monitored security checkpoints for compliance with applicable security protocols.
• Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
• Engaged in casual conversations with individuals to assess and analyze behaviors.
• Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
• Responded effectively to security incidents and provided guidance regarding security procedures.
• Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrive.
• Safeguarded transportation operations at commercial airports and railway stations.
• Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Managed team of trained security professionals engaged in anti-terrorism activities.
• Screened over 1500 passengers per day by verifying ID's and boarding passes and ensuring no prohibited items entered restricted areas
• Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
• Managed security staff rotation for position coverage on breaks
• Provided first-line support to shift workers during incidents and escalated situations as appropriate
• Recorded daily security occurrences in site assignment log
• Trained security workers on site-specified procedures
• Completed shift handover reports and debriefed next shift upon arrival
• Monitored and evaluated performance of security personnel and provided feedback to improve performance
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Trained security workers on site-specified procedures.
• Recorded daily security occurrences in site assignment log.
• Performed security investigations and reported findings to client management.
• Provided first-line support to shift workers during incidents and escalated situations as appropriate.

• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments to ensure 100% on time departures.
• Excellent communication skills, both verbal and written.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
• Loading and unloaded customer luggage, airfreight and company mail on and off aircraft
• Escorted passengers and special needs customers safely and courteously
• Greeted passengers, issued tickets, shared seat assignments, checked baggage, boarded flights and re-booked passengers
• Prepared customer invoices, accepted payments, and processed refund and cancellation requests
• Reviewed and updated customer information to maintain up-to-date records for high-quality service
• Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts