Summary
Overview
Work History
Education
Timeline
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Susan Strasser

Altamonte Springs,FL

Summary

Results driven professional with a diverse background in account management, project coordination, and office management. Strong communicator with excellent organizational skills and a proven track record of delivering high quality results in fast paced environments. Seeking to leverage experience and expertise to contribute to the success of a dynamic organization.

Overview

18
18
years of professional experience

Work History

Projects Coordinator

Red Rover Electric, LLC
11.2023 - Current
  • Contributed to development and implementation of company's onboarding process.
  • Managed oversight of billing processes for jobs, including generation of invoices and coordination of pay applications as required by customers.
  • Facilitated project setup and budget allocation for project managers.
  • Managed payroll operations for company, encompassing accurate calculation and processing of employee wages, taxes, and deductions in compliance with regulatory requirements.
  • Prepared and submitted union reports detailing employee wage and benefits on monthly basis, ensuring compliance with union regulations and requirements.
  • Contacted customers with overdue accounts, documented all collection efforts for each account, emailed monthly customer statements.
  • Acquired permits and coordinated inspections as per job specifications.
  • Completed comprehensive safety audits, workers compensation audits and line co audits, ensuring compliance with safety standards and regulatory requirements.
  • Assisted in compiling bid packages for projects, gathering relevant documentation and specifications to facilitate bidding process and ensure comprehensive submissions.
  • Managed fleet operations ensuring compliance with regulatory requirements and safety standards.
  • Conducted thorough credit checks on potential customers to asses creditworthiness and reduce financial risk, ensuring wise decision making in extending credit terms.

Projects Coordinator

Emcor - MSI
02.2023 - 11.2023
  • Assisted Project Managers with planning, administration, financial accounting, and reporting of projects.
  • Prepared submittal manuals and payment and performance bonds if required by customer.
  • Facilitated project setup and budget for project managers.
  • Managed initiation and oversight of billing processes for jobs, including the generation of invoices and coordination of pay applications as required by customers.
  • Acquired permits and scheduled inspections as needed in accordance with job requirements.
  • Prepared requested close out documents if required by customer.
  • Performed weekly reviews of the A/R aging report, proactively contacting customers to update payment status and reconcile discrepancies, ensuring accurate up to date financial records.

Office Administrator

BJB Architectural Metal Services Inc.
07.2022 - 02.2023
  • Assisted in recruitment process, conducting interviews and onboarding new employees to promote seamless integration into the team dynamic.
  • Managed, processed and paid vendor invoices.
  • Completed trade references for potential vendors
  • Managed credit and collections activities, including assessing credit risk, establishing credit terms, and implementing collection strategies to minimize outstanding balances.
  • Reconciled bank accounts monthly.
  • Utilized company software to create and manage labor schedules, ensuring optimal staffing levels and operations efficiency.
  • Issued and managed purchase orders to vendors.
  • Managed payroll processes, including calculating employee wages, processing timesheets, and ensuring compliance with tax regulations and company policies.

Accounting Manager

Delta Services, LLC
01.2019 - 01.2022
    • Oversaw high-volume accounting operations with six-person team focused on AP/AR, collections, payroll and other financial needs.
    • Assisted 10+ Project Managers with project setup, budgets, change orders lien waivers and close out documents.
    • Generated monthly and quarterly financial statements for executive review.
    • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
    • Conducted weekly reviews of A/R aging reports to identify delinquent invoices requiring immediate follow up and prioritize collection efforts.
    • Established strong relationships with customers, fostering open communication channels for effective debt resolution.
    • Cross trained existing employees to maximize team agility and performance.
    • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
    • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on account activities.

Accounting & Administrative Assistant

Delta Services, LLC
06.2006 - 01.2019
    • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
    • Boosted productivity by automating data entry processes and implementing efficient record-keeping systems.
    • Prepared vendor invoices and processed incoming payments.
    • Managed accounts payable and accounts receivable functions, ensuring timely processing of transactions and maintaining accurate records.
    • Monitored aging reports for proactive collection efforts, reducing delinquent accounts receivable balances significantly over time.
    • Assisted in the preparation of financial statements, providing detailed account reconciliations and analysis.
    • Managed the permitting process and coordinated inspections for projects.

Education

Some College (No Degree) - Nursing

Seminole State College of Florida
Sanford, FL

Timeline

Projects Coordinator

Red Rover Electric, LLC
11.2023 - Current

Projects Coordinator

Emcor - MSI
02.2023 - 11.2023

Office Administrator

BJB Architectural Metal Services Inc.
07.2022 - 02.2023

Accounting Manager

Delta Services, LLC
01.2019 - 01.2022

Accounting & Administrative Assistant

Delta Services, LLC
06.2006 - 01.2019

Some College (No Degree) - Nursing

Seminole State College of Florida

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Susan Strasser