Susan Street

• Maintain approximately 120 client accounts and effectively manage 25-30 blood drives per month.
• Increase public awareness of organization through targeted campaigns and events.
• Develop annual plan for meeting collection goals and consistently monitor performance metrics.
• Partner with local schools, churches, businesses, municipalities, local media and volunteer organizations.
• Perform regular territory analysis to identify prospective clients and expand market presence.
• Deliver compelling presentations to prospective clients to showcase the value of partnership.
• Cultivate voice of customer relationships with donors and community members.

Highlights:

• #1 Top Recruiter 2019 (Versiti Recruiter of the Year)
• Initiated and successfully executed a large geographical expansion
• President's Club Recipient 2016-2023
• 2020 Leadership Summit Awards Recipient: Make Results Happen
• 2023 Emerging Marketing Leaders Graduate

• Mentored new Account Representatives, resulting in stronger staff development and increased productivity.
• Scheduled and managed extensive field training opportunities.
• Performed continuous evaluations of training content and plans.
• Arranged and hosted cross-functional meetings and learning sessions for new hires.

• Created networking opportunities for clients to build partnerships and connections with business owners.
• Achieved monthly sales targets consistently by pursuing new business, monitoring community growth and arranging daily field time with clients and business owners.
• Hosted meetings to assess the needs of new/startup businesses and design a partnership plan.
• Collaborated with client accounts to maintain superior up-to-date product knowledge.
• Qualified prospects to maximize next steps in the sales process.

Highlights:

• Expanded membership base by over 30%
• Connected with over 600 new business owners
• Managed three geographical territories
• Supported interviewing, onboarding and training of new managers

• Increased property sales by conducting market research and identifying potential buyers.
• Developed strong relationships with clients by providing exceptional customer service.
• Negotiated contract terms for clients, resulting in successful closings and increased client satisfaction.
• Maintained knowledge of local market trends, allowing for accurate pricing recommendations for clients.
• Generated leads through networking events, building a strong referral base for future business opportunities.

Highlights:

• Top Sales Producer for 2 years in a row
• Expanded company footprint to St. Lucie and Martin Counties
• Added service line to include rental clients; performed rental agreement negotiation and execution of contracts.