Susan Street
Englewood,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Ten years of nontraditional education experiences with children experiencing instability including homelessness, trauma and social emotional issues.
8 years providing and managing preschool classroom montessori style instruction.
Quickly builds rapport with multiple age groups and manages conflict. Interactive and flexible trainer Excellent communicator and social emotional skills development. 15 Years assisting unhoused families with complex trauma
Overview
27
27
years of professional experience
Work History
Founder, Health and Wellness Coach and Consultant
Best Life Balance, LLC
- Independent contractor provided interim program management and resiliency training for Women’s Bean Project participants
- Supervision of graduate student interns providing case management to participants
- Coaches staff on personal wellness goals
- Creates and presents participant and staff development training, including: conflict management, case management, nonverbal communication, and wellness & resiliency.
Vice President, Residential Services
Family Tree
2019.01 - 2023.01
- Developed and Managed GOALS, 2Gen Residential Program for families experiencing homelessness and complex trauma
- Supervised three program directors for emergency shelter both short (90 days) and longer (9 months) for families experiencing homelessness and one thirty day shelter for survivors of domestic violence
- Responsible for department of 30 people including crisis management and intervention
- Collaborated with local foundations, government municipalities and community agencies to ensure funding and wrap around services for all residents and the programs
- Created and managed budgets, grants including reporting, site visits and development
- Member of Executive Team.
Program Director
Rose Andom Center
2017.03 - 2019.03
- Created and managed volunteer and internship program to serve more clients
- Led strategic planning process with board and staff to increase focus
- Supervised intake staff, student interns and volunteers to provide trauma informed care
- Identified gaps in services and cultivated partner relationships to create community and additional on-site services, including bringing in five new agency partners
- Provided community education on domestic violence dynamics which increased referrals
- Coordinated training for staff and community partners including trauma informed care, crisis intervention, human trafficking, science of hope, and culture of poverty
- Developed and implemented data collection tool for partner agencies
- Compiled and analyzed data monthly to report out to Board of Directors and funders.
Director of Family Support Services
Colorado Coalition for the Homeless
2009.08 - 2017.03
- Led Family Support Services Team of 45 people and four program managers including intake, case management, clinical and early childhood education
- Monitored and coordinated 15 community agencies as HUD grant subrecipients
- Participated in agency leadership and strategic planning initiative team
- Developed goals and action plan to address Children and Family Homelessness as active member of subcommittee of the Denver Homeless Commission
- Co-chaired agency wide Cultural Competency Council which created monthly educational forums, employee training and policy changes.
Executive Director
Creating Caring Communities
2007.03 - 2009.08
- Developed infrastructure for board and committee meetings
- Successfully met budget goals for 2008 in a 6-month period
- Negotiated and developed contracts with government, school districts and individuals
- Integrated cultural competency into Bullyproofing Your School curriculum.
Vice President of Community Services
Mental Health Association of Colorado (dba Mental Health Colorado)
2004.01 - 2007.01
- Created and managed educational programs to raise awareness and reduce stigma
- Created innovative “Check Your Head” afterschool program for high school students to understand mental health and then express it through hip hop arts medium
- Managed Speakers’ Bureau and Pro Bono Mental Health Services with over 100 professional volunteers
- Coached five staff, multiple volunteers (2 AmeriCorps
- VISTA) and student interns
- Spokesperson on public mental health issues on radio and local network television news
- Provided technical assistance for and monitored the Colorado Trust’s three-year statewide suicide prevention initiative.
Consumer Representative & Medicaid Capitation Team
Colorado Department of Human Service, Mental Health Services
1995.10 - 1999.03
- Monitored eight behavioral health contractors across Colorado
- Designed and facilitated statewide forum to address rights issues and systems development in the public mental health system
- Founded Colorado Leadership Academy resulting in multiple paid consumer advocate positions throughout the Colorado mental health system
- Designed and facilitated focus groups of consumers, families and community agencies to collect stakeholder feedback on the Medicaid Capitation program.
Education
Bachelor of Science - Psychology
Davidson College
Davidson, North Carolina05.1987
Master of Arts - Social Work
University of Denver, Graduate School Social Work
05.1993
Nationally Board Certified Health and Wellness Coach -
Catalyst Coaching Institute
Skills
- Development and implementation of interactive social emotional skills training with adults and children
- Outstanding communication skills including: public speaking, facilitation, coaching and training on wellness and resiliency
- Group and individual instruction
- Practical Learning
- Curriculum Development
- Classroom Management
- Student relations
- Parent-Teacher Communication
Websites
Training
- Motivational Interviewing
- Crisis Prevention Intervention, Trainer for Non-Violent Crisis Intervention
- Wellness Recovery Action Planning Facilitation and Strategic Planning
- Cultural Competency, Trainer
- QPR Suicide Prevention Gatekeeper Training, Trainer
- Mental Health First Aid
- Strengths Based Treatment Planning
Languages
Spanish
Limited Working
Timeline
Vice President, Residential Services
Family Tree
2019.01 - 2023.01
Program Director
Rose Andom Center
2017.03 - 2019.03
Director of Family Support Services
Colorado Coalition for the Homeless
2009.08 - 2017.03
Executive Director
Creating Caring Communities
2007.03 - 2009.08
Vice President of Community Services
Mental Health Association of Colorado (dba Mental Health Colorado)
2004.01 - 2007.01
Consumer Representative & Medicaid Capitation Team
Colorado Department of Human Service, Mental Health Services
1995.10 - 1999.03
Founder, Health and Wellness Coach and Consultant
Best Life Balance, LLC
Bachelor of Science - Psychology
Davidson College
Master of Arts - Social Work
University of Denver, Graduate School Social Work
Nationally Board Certified Health and Wellness Coach -
Catalyst Coaching Institute
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