Susan Swank

• Reporting directly to the President of Hyatt Commercial, this role collaborates with the Director of Agent Resources to provide comprehensive administrative support across the real estate brokerage company. Responsibilities include coordinating signage orders, managing agent memberships, processing transactions, generating invoices, tracking commission collections, overseeing real estate license tracking, scheduling company activities, assisting new agents, facilitating the President's schedule, preparing sales team meetings, processing payments, and managing office supplies and equipment.

Responsible for maintaining office systems and ensuring streamlined operational processes to enhance efficiency and effectiveness.

Key duties include managing payroll for key personnel and agents, handling income check deposits and bank statement reconciliation, managing tax preparation and ensuring Quickbooks updates. Additionally, administrative tasks involve managing incoming calls, providing support for documentation and correspondence, maintaining financial spreadsheets, assisting in reviewing listings, handling outgoing and incoming mail, managing office licenses, ordering supplies, and maintaining tenant key lists.

• Worked independently performing a wide range of professional, administrative and operational/clerical support duties involving policies and procedures.

• I worked with the Electronic Security Command locating and copying Morse Code signals for deciphering. Held a Top Secret clearance.