Susan Swanson
Summary
Driven Legal Assistant with 13 years of experience in Criminal and Real Estate law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action.
Prepare court document and Real Estate paperwork for closing on sale or purchase
Overview
24
24
years of professional experience
Work History
Shift Manager/Key Holder
Blackhawk Restuarant Group
12.2016 - Current
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Exercised composure under pressure and in escalated customer service scenarios.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Counted registers and cleaned and secured shop at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
Caretaker
Peter O'Flaherty
07.2013 - 11.2014
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Ran errands for patients, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Scheduled and accompanied clients to medical appointments.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Legal Assistant
James Stepanek Attorney At Law
09.1999 - 07.2013
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
Education
High School Diploma -
Thornwood High School
South Holland, IL06.1977
Skills
- Medication Distribution
- Emotional Support
- Preventive Maintenance
- Mobility Support
- Make meals, shop, clean
Timeline
Shift Manager/Key Holder
Blackhawk Restuarant Group
12.2016 - Current
Caretaker
Peter O'Flaherty
07.2013 - 11.2014
Legal Assistant
James Stepanek Attorney At Law
09.1999 - 07.2013
High School Diploma -
Thornwood High School
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