Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Sweeney

Stafford,CT

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier/Associate offering customer service and workplace focus. Quick and accurate in cash and card transactions with aptitude. Committed and hardworking Cashier/Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Versed in customer service. Committed and hardworking Cashier/Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with customer service and sales abilities. Bringing experience and product knowledge to revenue goals. Punctual and honest Cashier/Associate with solid background in Retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Reliable trustworthy and dedicated Cashier/Associate with 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

27
27
years of professional experience

Work History

Cashier

BigY
08.2023 - Current

Assisted customers with cash transactions.

  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Handled high volume transactions during peak periods without compromising service quality.
  • Built rapport with customers through active listening skills, leading to strong relationships and return visits.
  • Supported visual merchandising efforts by maintaining attractive displays.
  • Ensured compliance with all company procedures related to cash handling.
  • Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
  • Upheld store appearance standards by neatly organizing shelves/displays while also performing routine cleaning duties.
  • Performed end-of-shift cashout operations according to store policies.
  • Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.

Dental Assistant

Red Lake IHS/PHS
07.2003 - 07.2020
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Prepared instruments for sterilization and entered the logs
  • Made casts from impressions for crowns & bridges.
  • Organized lab shelves differentiating between dentists; they each had their own shelf.
  • Organized and set up satellite office in Ponemah.

Cashier

Walmart
05.2002 - 07.2003
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Maintained a balanced cash drawer, ensuring accurate accounting.

Cashier/Floor Associate

Kmart
11.1996 - 05.2003
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays with fresh merchandise.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
  • Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
  • Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers and promoted sales growth.
  • Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
  • Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Located merchandise across various stores to address customer needs.

Education

Associate of Science - Dental Assisting

Northwest Technical College
Bemidji, MN
05.2003

Clerical

Northwest Technical College
Bemidji, MN
05.1976

High School Diploma -

Blackduck High School
Blackduck, MN
05.1975

Skills

  • POS Systems
  • Drawer Balancing
  • Payment Collection
  • Returns Processing
  • Product Restocking
  • ID Verification
  • Product Recommendations
  • Customer Service
  • Cash Register Operation
  • Payment Processing
  • Cash Handling
  • Customer Assistance
  • Retail Merchandising
  • Inventory Management
  • Written and Verbal Communication
  • Money Handling
  • Currency Counting
  • Customer Relations
  • Purchase Assistance
  • Reports and Documents
  • Records Maintenance
  • Work Ethic and Integrity
  • Teamwork and Collaboration
  • Patience and Empathy
  • Telephone Etiquette
  • Professionalism and Courtesy
  • Reliability and Punctuality
  • Adaptability and Flexibility
  • Inventory Stocking
  • Coin and Currency Counting
  • Service Minded
  • Product Location
  • Work Task Prioritization
  • Honest and Dependable
  • Product Scanning
  • Customer Service Excellence
  • Merchandise Restocking
  • Point-Of-Sale System Operation
  • Cash Register Systems
  • Time Management Skills
  • Cash Drawer Balancing
  • Report Preparation
  • POS System Operations
  • Inventory Control
  • Cleaning and Sanitizing
  • Proficient in Dental software
  • Daily Reporting

Timeline

Cashier

BigY
08.2023 - Current

Dental Assistant

Red Lake IHS/PHS
07.2003 - 07.2020

Cashier

Walmart
05.2002 - 07.2003

Cashier/Floor Associate

Kmart
11.1996 - 05.2003

Associate of Science - Dental Assisting

Northwest Technical College

Clerical

Northwest Technical College

High School Diploma -

Blackduck High School
Susan Sweeney