SUSAN SWEITZER
Palm Bay,FL
Summary
Dedicated individual with extensive experience providing efficient customer service . Able to work in a fast-paced environment while remaining friendly and professional. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities. Adaptable professional with25 years of work experience and proven knowledge of leadership, problem-solving, and prioritization. Highly motivated and detail-oriented professional.
Overview
15
15
years of professional experience
Work History
Dietary Aide
West Melbourne Health And Rehab
06.2024 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Cashier
Old Time Pottery
10.2023 - Current
- Cashier
- Register and returns
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems
- Stocking and pricing merchandise
Cashier
Lowes
05.2023 - 03.2024
- Operated cash register and accurately processed payments
- Built and maintained positive working relationships with co-workers
- Provided excellent customer service by greeting customers and offering assistance
Assistant Manager
CORAL
11.2019 - 10.2022
- Helped oversee the daily operations of the store and managing staff
- Accept bets from customers
- Educating customers on betting procedures
- Oversaw cashiering functions such as payouts and deposits
- Monitored gaming machines for proper functioning and tracked performance metrics
Supervisor
TACO BELL
03.2018 - 08.2019
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures
- Inspected work environment for health and safety hazards and reported findings to manager
- Tracked company inventory and noted item shortages for future product orders
- Open the store and prepare and preparations for the day
Supervisor
Itsugar
03.2016 - 01.2018
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems
- Open an close duties
- Counting money and deposits
- Daily paperwork
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Assistant Manager
Apache Mesa Golf Course
05.2010 - 05.2015
- Maintained accurate records of golf course operations and inventory, including tee times and membership fees
- Demonstrated excellent customer service skills while interacting with customers on the golf course
- Trained new staff members in basic operational procedures for working at the golf course
- Developed knowledge of the rules and regulations for competitive tournaments, as well as golf etiquette
- Maintained inventories of equipment
- Food and beverage service
- Event management
- Pro shop
Education
Associate in Science (A.S.) - Avionics technology
Alabama Aviation College
OZARK, AL12.2001
Skills
- Returns processing
- Drawer balancing
- Cash Register Operation
- Customer Service
- Cash Handling
- Customer Assistance
- Product restocking
- POS Systems
- Cash handling and management
- Daily Reporting
- Organizational abilities
- Staff Training
- Order Taking
- Refund handling
- Time management skills
- Problem Solving Abilities
- Problem-solving
- Cleaning and sanitizing
- Time management
- Customer service
- Verbal communication
- Detail-oriented
- Sanitation practices
- Team collaboration
- Patient communication
- Restaurant experience
- Kitchen operations
- Meal preparation
- Heavy lifting
- Food preparation
- Sanitization
- Food delivery
Timeline
Dietary Aide
West Melbourne Health And Rehab
06.2024 - Current
Cashier
Old Time Pottery
10.2023 - Current
Cashier
Lowes
05.2023 - 03.2024
Assistant Manager
CORAL
11.2019 - 10.2022
Supervisor
TACO BELL
03.2018 - 08.2019
Supervisor
Itsugar
03.2016 - 01.2018
Assistant Manager
Apache Mesa Golf Course
05.2010 - 05.2015
Associate in Science (A.S.) - Avionics technology
Alabama Aviation College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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