Susan Thao
Stockton,CA
Summary
Detail-oriented Licensed Vocational Nurse skilled in direct patient care, clinical judgment, and documentation accuracy. Successfully monitored vital signs and collaborated with healthcare teams to implement successful treatment plans, promoting patient safety and satisfaction.
Healthcare professional with well-rounded skill set in patient care and medical support. Recognized for adeptly handling patient assessments and providing consistent, high-quality care. Known for fostering team collaboration and adaptability to changing healthcare environments, ensuring seamless patient experiences and outcomes.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Vocational Nurse
St. Joseph's Medical Center
Stockton, CA
01.2022 - Current
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care.
- Trained new staff on procedures, protocols, and best practices in patient care.
- Enhanced workflow efficiency through proactive communication and teamwork initiatives.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Cared for wounds, provided treatments, and assisted with procedures.
- Promoted patient safety through vigilant monitoring of vital signs and reporting any abnormalities to the appropriate healthcare provider promptly.
- Assisted with admissions, appointments, transfers, and discharges.
- Facilitated effective communication between patients, families, and healthcare providers to ensure continuity of care during transitions between facilities or levels of care.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Strengthened infection control measures by strictly following hand hygiene protocols and utilizing personal protective equipment when necessary.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Fostered a positive work environment by collaborating with colleagues, sharing knowledge, and mentoring new nursing staff members.
- Collaborated with interdisciplinary team members for optimal patient outcomes.
- Assisted physicians during examinations and procedures, ensuring safe practices were maintained throughout each encounter.
- Safeguarded patient confidentiality by adhering to HIPAA regulations and maintaining secure medical records.
- Provided excellent wound care management, resulting in faster healing times for patients with complex wounds.
- Administered medications and injections to patients.
Licensed Vocational Nurse
Meadowood Health and Rehabilitation
Stockton, CA
12.2020 - 03.2023
- Assisted in developing individualized care plans based on patient needs.
- Educated patients and families on health management and post-discharge care.
- Documented patient progress accurately in electronic health record systems.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care.
- Trained new staff on procedures, protocols, and best practices in patient care.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Administered medications and injections to patients.
Licensed Vocational Nurse
HY-LOND Health Care Center
Modesto, CA
08.2020 - 12.2020
- Prevented medication errors by meticulously reviewing physician orders and administering medications as prescribed.
- Advocated for patients'' needs effectively, working closely with healthcare providers to develop and implement appropriate care plans.
- Improved patient satisfaction by providing compassionate and attentive care.
- Responded to patient requests with appropriate clinical and personal assistance.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising.
- Administered medications and injections to patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Trained new staff on procedures, protocols, and best practices in patient care.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Administered medications and treatments as prescribed by healthcare providers.
- Obtained patient vital signs and input/output measurements from inpatients.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Documented patient progress accurately in electronic health record systems.
- Provided excellent wound care management, resulting in faster healing times for patients with complex wounds.
Restaurant Manager
Jack in the Box
Stockton, CA
03.2012 - 07.2020
- Directed daily operations to ensure compliance with health and safety regulations.
- Trained and mentored staff to improve service quality and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends and adjust menu offerings accordingly.
- Developed scheduling processes to enhance labor efficiency and minimize overtime costs.
- Conducted performance evaluations to support employee development and retention strategies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Education
Bachelor of Science - Nursing
Nightingale College
Salt Lake City12-2025
Skills
- Medication administration
- HIPAA compliance
- Geriatric care
- Vital signs monitoring
- Catheter care
- Compassionate care
- Clinical judgment
- Direct patient care
- Infection control
- Documentation accuracy
- Healthcare software proficiency
- Intravenous therapy and blood withdrawal certification
Certification
- Certified, IV Therapy and Blood Withdrawal , First Lady Permanente.
Languages
Hmong
Native or Bilingual
Timeline
Licensed Vocational Nurse
St. Joseph's Medical Center
01.2022 - Current
Licensed Vocational Nurse
Meadowood Health and Rehabilitation
12.2020 - 03.2023
Licensed Vocational Nurse
HY-LOND Health Care Center
08.2020 - 12.2020
Restaurant Manager
Jack in the Box
03.2012 - 07.2020
Bachelor of Science - Nursing
Nightingale College