Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Uliva

Plattsburgh,NY

Summary

Successful Small Business Owner, experienced in human resources management, payroll administration, accounts payable and receivable with extensive history of customer service and telephone ettiquette.

Overview

2025
2025
years of professional experience

Work History

Small Business Owner

Compton Products, Inc.
Plattsburgh, NY
06.1990 - Current

I am a small company Vice President and serve as the Human Resources and Payroll Administrator, with experience in Accounts Payable and Accounts Receivable. My B.S. in Psychology and my early work history as a restaurant worker and in retail sales have shaped my friendly and empathetic manner of customer service and my positive relationships with our employees.

Retail Sales Associate

Petite Sophisticate
Plattsburgh, NY
05.1990 - 06.1991

Welcomed customers, processed and organized shipments, restocked merchandise on the sales floor, and made sales at the cash register.

Retail Sales Associate

Foot Locker
Plattsburgh, NY
06.1985 - 08.1990

I greeted customers, processed inventory, organized the stockroom, sold merchandise, and took payments at the cash register. Also trained new employees regarding store policies and procedures. This was a job I returned to during summers and holiday vacations from college.

Restaurant Team Member

Dairy Queen
Plattsburgh, NY
04.1984 - 06.1985

I took food orders, maintained a clean workspace and dining room, and made sales at the cash register.

Youth Softball and Soccer Coach

Town of Peru
Peru, NY

I served as a volunteer coach while my children were involved

Education

Bachelor of Science - Psychology

St. Lawrence University
Canton, NY
05-1990

Some College (No Degree) - School Psychology

SUNY Plattsburgh
Plattsburgh

Skills

  • Small business operations
  • Human resources management
  • Payroll administration
  • Reporting and documentation
  • Employee onboarding
  • Garnishments handling
  • Payroll processing
  • Payroll software proficiency
  • Confidentiality assurance
  • Payroll tax filing
  • Benefits administration
  • Tax compliance
  • Reviewing timesheets
  • Maintaining employee records
  • Year-end procedures
  • Money handling, bank deposits
  • POS system operations
  • Phone etiquette
  • Customer service
  • Dispute resolution
  • Debt collection

Timeline

Small Business Owner

Compton Products, Inc.
06.1990 - Current

Retail Sales Associate

Petite Sophisticate
05.1990 - 06.1991

Retail Sales Associate

Foot Locker
06.1985 - 08.1990

Restaurant Team Member

Dairy Queen
04.1984 - 06.1985

Youth Softball and Soccer Coach

Town of Peru

Bachelor of Science - Psychology

St. Lawrence University

Some College (No Degree) - School Psychology

SUNY Plattsburgh
Susan Uliva