Summary
Overview
Work History
Education
Skills
Timeline
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Susan Valler

Galesburg

Summary

Experienced administrative professional with a proven track record at Kalamazoo Public Schools, excelling in customer service and data entry. Skilled in fostering positive relationships with parents and students while ensuring confidentiality. Coordinated major school events and maintained organized records, enhancing overall office efficiency.

Overview

31
31
years of professional experience

Work History

Administrative Assistant

Kalamazoo Public Schools
09.1996 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information.
  • Delivered excellent customer service through prompt responses to parents and student inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with parent and student information in PowerSchool.
  • Coordinated office and school supplies.
  • Have very positive rapport with parents, students, and staff.
  • Coordinated many major school events including graduations.

Patient Registration

Bronson Methodist Hospital
09.1994 - 12.1997
  • Resolved complex patient registration issues promptly and professionally, maintaining positive relationships with patients and their families.
  • Maintained patient confidentiality.

Education

Associates Degree Executive Secretary - Secretarial

Davenport College
Kalamazoo, MI
06-1983

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Time management
  • File organization
  • Parent and students positive relationships
  • Scheduling

Timeline

Administrative Assistant

Kalamazoo Public Schools
09.1996 - Current

Patient Registration

Bronson Methodist Hospital
09.1994 - 12.1997

Associates Degree Executive Secretary - Secretarial

Davenport College

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