Susan Van Der Glas
Emtiro Health , NWCC, Atrium WFBH
20
years of professional experience
Compassionate LPN with excellent customer services skills. Dedicated to quality care of diverse patients. Work effectively with all levels of health patient needs. Committed and loyal .
Work History
Triage Nurse , CM
5 Years 10 Months- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Used [Software] to maintain database of relevant information for practitioners to access and coordinate patient care.
- Responded promptly and professionally to patient questions and concerns.
Clinic Nurse
3 Years- Managed patients recovering from medical or surgical procedures.
- Improved patient well-being by offering advice on preventive health measures.
- Partnered with support technicians, nursing staff and social workers to coordinate services.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Clinical Staff Nurse
1 Year 9 Months- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Maintained accurate and comprehensive patient records in line with regulatory standards.
- Evaluated patient histories, complaints, and current symptoms.
Clinical Nurse Reviewer, Aduitor (remote)
7 Years 6 Months- Supported curriculum development professionals for healthcare and information systems.
- Provided design content and instruction for SEP courses and workshops.
- Consulted with candidates on primary research, data collection, bibliographies and model writing assistance.
- Conducted routine and ad-hoc evaluations and re-evaluations of services.
- Reviewed and documented relevant information into data system applications.
- Determined and authorized services for patients in accordance with guidelines and regulations.
Education
No Degree - ADN
LPN - Nursing
- Honor Roll [Semester and Year]1995-1997
- President of Nursing Class 1995-1997
High School Diploma
Skills
Understanding of Medical Terms
Immunizations and Vaccinations
Update Electronic Charts
Appointment Scheduling
Medication Side Effect Knowledge
Emergency Diagnostics
Microsoft Office
Prescription Refills
Patient Management
Community Healthcare Programming
Timeline
Triage Nurse , CM
Emtiro Health , NWCC, Atrium WFBH
10.2020 - CurrentRead More
Clinic Nurse
Novant Health , Walkertown Family Medicine.
10.2017 - 10.2020Read More
Clinical Staff Nurse
LeBauer Neurology
12.2014 - 09.2016Read More
Clinical Nurse Reviewer, Aduitor (remote)
CareCore National
05.2006 - 11.2013Read More
Galax High School
High School Diploma
Read More
Costal Georgia Community College
LPN from Nursing
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Surry Community College
No Degree from ADN
Read More