Susan V Held
East Helena,MT
Summary
My objective is to use my skills, experience, and knowledge, to perform my job duties to the best of my ability, enhance productivity for myself and my employer. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Provider Services Director/Early Childhood Trainer
Child Care Partnerships
- Company Overview: Resource and Referral Agency
- Supervision of staff
- Develop and present training to early care practitioners
- Coordinated Parenting Education and ParentShare Classes
- Observation and Technical Assistance with licensing deficiencies
- Grant writing and assisted with writing United Way Proposal
- Developed and presented orientation for new providers
- Timesheets, quarterly reports, data base, and clerical duties
- Resource and Referral Agency
Director
CCP Child Care Program
- Supervise staff, foster Grandparents, and Work Study Students from Carroll College
- Develop and facilitate curriculum
- Plan and implement menus and nutrition
- Timesheets and quarterly reports
- Parent relations, education and cultural aspects
- Developed, coordinated, and presented continuing education for staff and agency clients
- Facilitation of all licensing and accreditation requirements, attendance records, fees, and record keeping practices
- This program achieved national accreditation, extended licensing, and 2 Star Quality Status
Early Childhood Consultant/Trainer
SVH Child Care Consulting
12.2003 - Current
- Company Overview: 21st Century Training Alternatives
- 21st Century Training Alternatives
Site Manager School Age Child Care Program
Helena School District #1
10.2003 - 01.2022
- Develop and present curriculum
- Supervise and train staff
- Manage overall program/grant writing and facilitation
- Parent relations
- Facilitation of licensing and district requirements, record keeping, attendance and menu and nutrition planning
- This program had 3-year extended licensing
Guest Teacher
East Helena and Helena Public Schools
03.2005 - 10.2005
Guest Teacher
Helena Head Start
03.2005 - 10.2005
Owner/Operator and Primary Caregiver/Teacher
Growing Child Daycare and Preschool
01.1990 - 01.2005
- All aspects of running a small business
- Facilitation of licensing and accreditation requirements
- Supervision and training of staff
- Develop and facilitate curriculum and daily activities
- Developed in-service training for staff and community
- This program achieved national accreditation, extended licensing, 2-Star Quality and was an Apprenticeship Site
Certified Nurses Assistant
WestMont Home Health
01.1984 - 01.1990
Night Manager
Hertz Car Rental
01.1984 - 01.1988
Office Manager
Hiland Potato Chip Company
01.1977 - 01.1980
Office Manager/Bookkeeper
Butte Indian Alliance
01.1975 - 01.1977
Education
High School - General Courses, business and accounting
Butte High School
Butte, MTEarly Childhood
University of Montana-Western
01.2004
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Coordination
- Staff Management
- Organizational Development
- Project Management
Affiliations
- Trained in Montana Behavioral Initiative
- Past President Montana Child Care Association
- Past Mentor and Coordinator of Helena Child Care Association’s Mentoring Program
- Past President and Board Member Willow Creek Nutrition Program
Certification
Level 5 on Practitioner Registry
Director credential 1
Professional Development Specialist 1
State of Montana Certified Infant Toddler Caregiver
CDA Preschool Endorsement through 2025
HSI/Medic First Aid Authorized Instructor Level 3
Timeline
Guest Teacher
East Helena and Helena Public Schools
03.2005 - 10.2005
Guest Teacher
Helena Head Start
03.2005 - 10.2005
Early Childhood Consultant/Trainer
SVH Child Care Consulting
12.2003 - Current
Site Manager School Age Child Care Program
Helena School District #1
10.2003 - 01.2022
Owner/Operator and Primary Caregiver/Teacher
Growing Child Daycare and Preschool
01.1990 - 01.2005
Certified Nurses Assistant
WestMont Home Health
01.1984 - 01.1990
Night Manager
Hertz Car Rental
01.1984 - 01.1988
Office Manager
Hiland Potato Chip Company
01.1977 - 01.1980
Office Manager/Bookkeeper
Butte Indian Alliance
01.1975 - 01.1977
Early Childhood
University of Montana-Western
Provider Services Director/Early Childhood Trainer
Child Care Partnerships
Director
CCP Child Care Program
High School - General Courses, business and accounting
Butte High School
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