Susan Volinkaty

• Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
• Performed detailed [Type] testing of internal controls.
• Reviewed and identified risks, analyzed controls and tested compliance.
• Evaluated company's policies to determine how well standards adhered to best practices.
• Identified and reported audit issues.
• Recommended new methods to improve internal controls and operating efficiency.

• Installed kernel upgrades per technical documentation guidelines, adhering to SAP's best practices.
• Participated in designing, scaling and implementing databases created to customer specifications.
• Applied necessary support packs to SAP and Oracle products, maintaining up-to-date and secure software installations.
• Implemented NetWeaver and J2EE platform.
• Performed quality assurance testing of new installations and recently updated software solutions, checking for functionality and compatibility issues.
• Integrated third-party software into SAP-based solutions and installations, verifying compatibility and interoperability.
• Solved functional and technical obstacles and worked closely with project team from different streams.

• Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
• Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
• Interviewed, hired, trained and mentored [Number] staff by coaching daily, leading performance reviews and offering constructive feedback.

• Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
• Installed, aligned, and balanced new equipment.
• Developed and implemented procedures for preventive maintenance, backup and data recovery.

Installed and maintained Voicemail and Telephone systems