Susan Wade
Leeds
Summary
Dynamic Food Service Manager with a proven track record at RSU4, excelling in staff leadership and customer service. Enhanced operational efficiency through effective inventory management and strict adherence to food safety standards. Recognized for fostering a collaborative team environment while ensuring compliance with health regulations and promoting high-quality food presentation.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Food Service Manager
RSU4
08.1999 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
Education
High School Diploma -
Wachusett Regional High School
Holden Mass.06-1975
Skills
- Customer service
- Food storage
- Staff supervision
- Staff leadership
- Portion control
- Cross-training staff
- Food presentation
- Quality control
- Menu development
- Food preparation
- Allergy awareness
- Ordering supplies
- Production records
- Health inspections
- Regulatory compliance
- Sanitation standards
- Waste reduction
- Recipe creation
- Purchasing
- Nutrition
- Food safety management
- Kitchen operations management
- Inventory management
- Problem-solving
- Reliable and responsible
- Safe food handling
- Sanitation
- Money handling
- ServSafe food manager
- Monitoring food preparation
- Collaboration and teamwork
- Training and onboarding
- Anticipating problems
- Health code compliance
- Calm and pleasant demeanor
- Recipes and menu planning
- Managing deliveries
Certification
Serv-Safe
Timeline
Food Service Manager
RSU4
08.1999 - Current
High School Diploma -
Wachusett Regional High School
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