Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Walker

Cheshire,CT

Summary

Results-oriented B2B Territory Sales Manager with 28 year background in managing accounts for assigned territories with a passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

30
30
years of professional experience

Work History

Territory Sales Manager

McCabe Reps
11.2023 - Current
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
  • Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
  • Identified potential areas of expansion within the territory by researching untapped markets or under-served industries.
  • Utilized CRM software to track sales activities, analyze performance metrics, and develop actionable insights for continuous improvement efforts.

Territory Sales Manager

B.L. Rogers, LLC
01.2005 - Current
  • Established strong relationships with key clients, boosting customer retention rates.
  • Established and maintained 150 accounts, expanding territory by $700,000.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
  • Attended trade shows and industry events to promote company products and services.
  • Provided exceptional support to existing customers, leading to increased repeat business and referrals.
  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.

Territory Sales Manager

MADCO
01.1996 - 12.2003
  • Increased sales revenue by developing and implementing strategic territory plans.
  • Established strong relationships with key clients, boosting customer retention rates.
  • Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
  • Mentored junior sales team members, sharing best practices and fostering a positive work environment.
  • Resolved problems with customers to maintain relationships and increase return customer base.

Education

Bachelor of Arts - Professional Photographic Illustration

Rochester Institute of Technology
05.1987

Skills

  • Sales closing
  • Lead prospecting
  • New Account Development
  • Account Servicing
  • Business Management
  • CRM Software
  • Issue Resolution
  • Relationship Building
  • Market Research
  • Business Growth
  • Goal Setting
  • Sales Leadership
  • Time Management
  • Multitasking and Organization
  • Territory Management
  • Trend Analysis
  • Sales expertise
  • Event Networking
  • New Business Development
  • Customer Service
  • Sales Targeting
  • Partnership Development
  • Territory growth
  • Business growth and retention

Timeline

Territory Sales Manager

McCabe Reps
11.2023 - Current

Territory Sales Manager

B.L. Rogers, LLC
01.2005 - Current

Territory Sales Manager

MADCO
01.1996 - 12.2003

Bachelor of Arts - Professional Photographic Illustration

Rochester Institute of Technology

Similar Profiles

CREATE PROFILE
Susan Walker