Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Wallace

North Little Rock,AR

Summary

Versatile and dynamic, with a proven track record in compassionate caregiving and meticulous data collection, honed at CareLink Inc. and the U.S. Census Bureau. Excelled in creating impactful content and fostering geriatric independence, leveraging skills in writing, editing, and household management. Achieved significant client satisfaction and data integrity, showcasing strong interviewing abilities and empathetic care.

Overview

37
37
years of professional experience

Work History

In-Home Care Provider

CareLink Inc.
05.2023 - Current
  • Manage numerous clients with daily living tasks such as bathing, grooming, dressing, undressing, toileting, meal preparation, medication, and ambulation.
  • Assist in maintaining an organized home by performing housekeeping duties, including laundry and cleaning tasks, and household shopping.
  • Assist with and carry out tasks for senior clients, with the goal of them living independently in their own homes.
  • Improve client comfort and safety by providing compassionate and attentive care in their homes.

Supportive Living Companion

Pathfinder, Inc.
11.2020 - 11.2022
  • Provided in-home daily care and companionship for an intellectually-disabled elderly person.
  • Assisted and supervised client with daily and weekly goals of household cleaning, Bible reading, community access and interaction, and indoor and outdoor leisure activities.
  • Submitted thorough weekly written accounts of all activities.
  • Consistently scored at or near highest level in regular job reviews.
  • Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
  • Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
  • Demonstrated flexibility in adjusting schedules and responsibilities to accommodate client needs as they arose.
  • Encouraged independence through skill-building exercises tailored to individual's unique abilities and limitations.

Field Enumerator

U.S. Census Bureau, U.S. Department Of Commerce
05.2020 - 10.2020
  • Worked in field, gathering data for 2020 Census conducted by U.S. Census Bureau.
  • Worked independently and responsible for time management and work goals.
  • Read maps and used GPS systems to prepare efficient routes to physically visit citizens and collect necessary data.
  • Maintained confidentiality of sensitive information, protecting respondent privacy and ensuring compliance with ethical guidelines.
  • Interviewed residents in assigned areas to explain purpose of census, answer questions and accurately record answers.
  • Identified potential issues or discrepancies during data collection, proactively addressing concerns to maintain data integrity.

Family Caregiver

Self
01.2017 - 09.2019
  • Primary caregiver for terminally ill aunt and elderly grandmother.
  • Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services. Took relatives to said doctor appointments.
  • Managed meal preparation and distribution, providing healthy meals that contributed to relatives' overall health.
  • Provided vital companionship and contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with these relatives.

Freelance Print Journalist

Self
01.2004 - 07.2018
  • Responsible for all reporting, writing, photography, editing, proofreading, and layout for quarterly newsletters for non-profit organizations.
  • Microsoft Publisher used for design of newsletters.
  • Wrote and edited weekly news and feature pieces for area newspapers.
  • Interviewed and photographed subjects for newsletter and newspaper pieces.
  • Submitted professional work in a timely manner.
  • Conducted thorough fact-checking of all written materials, maintaining the integrity of published content.
  • Covered high-profile events such as political elections and natural disasters, providing timely updates to readers.
  • Evaluated and followed up on news leads and news tips to develop story ideas.

Newspaper Editor

The Brinkley Argus
05.1988 - 12.2003
  • Carried out all aspects of newspaper production.
  • Responsible for reporting, photography, writing, editing, and page layout for a twice-weekly publication.
  • Coordinated work with managing editor and associate editor.
  • Implemented fact-checking processes to maintain accuracy and credibility in published articles.
  • Promoted an inclusive work environment which encouraged diversity of thought, leading to more well-rounded news coverage decisions.
  • Developed relationships with key industry sources for exclusive news coverage opportunities.
  • Championed investigative journalism projects that led to impactful stories on local community issues.
  • Assisted in running office including answering phones, customer service, cashier, and business department tasks.
  • Increased readership by implementing engaging content strategies and innovative layout designs.
  • Mentored interns for enhanced skill development and career growth.

Education

High School Diploma -

Brinkley High School
Brinkley, AR

Skills

  • Compassionate caregiving
  • Household management
  • Geriatric care
  • Care plan development
  • Data collection
  • Writing and editing
  • Layout design
  • Content creation

Timeline

In-Home Care Provider

CareLink Inc.
05.2023 - Current

Supportive Living Companion

Pathfinder, Inc.
11.2020 - 11.2022

Field Enumerator

U.S. Census Bureau, U.S. Department Of Commerce
05.2020 - 10.2020

Family Caregiver

Self
01.2017 - 09.2019

Freelance Print Journalist

Self
01.2004 - 07.2018

Newspaper Editor

The Brinkley Argus
05.1988 - 12.2003

High School Diploma -

Brinkley High School

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Susan Wallace