Susan Wallis
The Woodlands,TX
Summary
Strategic Global Account Manager known for high productivity and efficient task completion. Possess key skills in client relationship management, strategic planning, and cross-cultural communication. Excel in negotiation, problem-solving, and adaptability, ensuring success in diverse global markets. Made significant impacts through successful negotiation of contracts, fostering client relationships, and driving revenue growth.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Global Account Manager, Special Markets Sector
Motorola Solutions, Inc.
Houston, TX
10.1980 - 02.2017
- Company Overview: As the Global Account Manager for ExxonMobil, I focused on client advocacy and large-scale system sales.
- I focused on client advocacy and large-scale system sales, which included developing multi-million-dollar proposals, delivering sales presentations to senior-level executives, negotiating global contracts, and overseeing project implementation.
- During my career, I have received several milestone achievement awards, including Global Peak Performer for outstanding performance, innovation, and significant contributions to global sales.
- I successfully negotiated and secured the initial global contract in Motorola’s Petrochemical and Special Markets Sectors and obtained approval for critical license agreements to deploy wireless systems in key locations worldwide.
- As the Global Account Manager for ExxonMobil, I focused on client advocacy and large-scale system sales.
- Strong skill sets, exceptional client service, and a robust work ethic are qualities I will bring to any organization I join.
Education
Postgraduate studies - Political Science
Baylor University
Waco, TX01.1975
Bachelor of Arts - Journalism
Baylor University
Waco, TX01.1973
Bachelor of Arts - Political Science
Baylor University
Waco, TX01.1973
Skills
- Strong client advocate
- Business-to-Business expertise
- Excellent verbal and written communication skills
- Creating sales presentations, proposal development, executive briefings, white papers, risk assessments, system training scripts, public affairs support and coordination, press releases, Public Service Announcements (PSA), public relations coordination, and corporate branding strategies, market analysis, and marketing tools
- Contract negotiations for global system sales
- Successful advocate for complex licensing appeals
- Successful project management, including resource allocation, budget management, system staging, system implementation management, system acceptance testing, and end-user system training
- Planning and coordinating corporate and client events, and executive technology reviews
- Ensuring effective communication with clients, third-party vendors, manufacturers, service providers, and government agencies
- Effective communication with third-party providers
Certification
- Six Sigma Quality Standards
- Risk Mitigation, Regulatory Compliance, Financial and Reputational Preservation
- Project Management
- Wireless Technologies
- Business Ethics
- Effective Leadership
- Strategic Sales Presentations
- Contract Negotiations
Awards
- Global Peak Performer, Acknowledged for exceptional performance and global impact.
- Board Member, Galvin Masters, A professional sales organization established by Bob Galvin.
- Sales Performance Awards for Overachievement, Numerous awards including the President’s Award for exceeding sales performance objectives.
Hobbies and Interests
- Christian faith
- Commitment to lifelong learning
- Quality time with family, friends, and pets
- Freelance writing focusing on creative storytelling and product marketing
- Equestrian activities including English Hunter/Jumper events
Prior Work Experience
- Account Representative, Petrochemical Sector, Motorola Solutions, Inc., 01/01/80, 12/31/99
- Global Account Manager, Special Markets Sector, Motorola Solutions, Inc., 01/01/99, 12/31/17
Current Employment Goals
- Creating Dynamic Marketing Strategies
- Copywriting
- Proofreading
- Client Relations
- Project Management
Affiliations
· Selected as a Global Peak Performer, acknowledged for exceptional performance and global impact. (Annually, Motorola's Global Executive Vice Presidents identify twenty-five employees from a pool exceeding 10,000 individuals worldwide for this distinguished accolade. It was a privilege to be selected as a Global Peak Performer by Motorola Israel.)
· Board member of Galvin Masters, a professional sales organization established by Bob Galvin, former President and CEO of Motorola Solutions, Inc.
· Sales Performance Awards for Overachievement – Throughout my career, I have been honored to receive numerous sales performance awards, including the President’s Award for consistently exceeding sales performance objectives and making significant contributions to Motorola’s corporate goals.
Personal Interests
My Christian faith, commitment to lifelong learning, and the pursuit of quality time with my family, friends, and pets constitute my highest priorities.
I am passionate about freelance writing, with a focus on creative storytelling, product marketing, creating sales campaigns, blog writing, and eBook development.
As a devoted equestrian, I have participated in English Hunter/Jumper events and trained Thoroughbred horses, highlighting the importance of rebuilding trust in horses viewed as high-risk for riders.
Timeline
Global Account Manager, Special Markets Sector
Motorola Solutions, Inc.
10.1980 - 02.2017
Postgraduate studies - Political Science
Baylor University
Bachelor of Arts - Journalism
Baylor University
Bachelor of Arts - Political Science
Baylor University
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