Summary
Overview
Work History
Education
Skills
Timeline
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Susan Wawira Njiru

Al Wakra

Summary

Adept at streamlining office operations and enhancing communication, I leveraged ERP software and exceptional organizational skills at Ezdan Mall to improve management meeting coordination and internal documentation processes. My background includes mastering SAP software and delivering superior client service, demonstrating a proven ability to manage priorities and boost operational efficiency.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Ezdan Mall
Al Wakra
03.2023 - Current
  • Arranged and coordinated management meetings, including preparing Minutes of Meetings
  • Managed and organized internal documentation and reports for executive teams
  • Created and distributed internal communication, emails, memos, and forms
  • Maintained office supplies, liaised with vendors, and ensured smooth office operations
  • Assisted in the submission and reconciliation of expense reports
  • Acted as a point of contact for internal and external clients

Office Admin Assistant

Huduma Centre
NAIROBI
06.2018 - 03.2023
  • Maintained the office supplies inventory and placed orders as needed.
  • Organized and updated filing systems for quick and efficient document access.
  • Managed email correspondence and mail sorting.
  • Assisted in travel and hotel bookings for executives.
  • Provided administrative support for office equipment maintenance
  • Maintained inventory of office supplies and placed orders when necessary.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Managed office supplies inventory and placed orders when necessary.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Drove customer feedback to deliver information to management for corrective action.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

Administrative Assistant

Rubis Energy Kenya
01.2016 - 06.2018
  • Managed daily administrative operations, including scheduling, and record-keeping.
  • Maintained financial records, invoices, and reconciliation reports.
  • Assisted with payroll processing and employee attendance tracking.
  • Handled customer inquiries and provided excellent client service.
  • Coordinated with suppliers to ensure timely fuel and product deliveries.
  • Maintained compliance with safety and operational regulations.
  • Processed invoices for payment using accounting software applications.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.

Education

Executive Virtual Assistant -

ALX Africa
01.2024

Project Management -

Google Coursera
01.2024

Business Information Technology -

Mount Kenya University
Nairobi
01.2016

Skills

  • Experienced in SAP software
  • Experienced in Google Docs
  • Experienced in Lotus Notes
  • Experienced in ERP software
  • Strong organizational skills
  • Strong time management skills
  • Excellent oral communication skills
  • Ability to manage multiple priorities
  • Meeting planning and research
  • Familiar with financial reporting and bookkeeping

Timeline

Administrative Assistant

Ezdan Mall
03.2023 - Current

Office Admin Assistant

Huduma Centre
06.2018 - 03.2023

Administrative Assistant

Rubis Energy Kenya
01.2016 - 06.2018

Executive Virtual Assistant -

ALX Africa

Project Management -

Google Coursera

Business Information Technology -

Mount Kenya University

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Susan Wawira Njiru