Summary
Overview
Work History
Education
Skills
Timeline
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Susan Weseman

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly efficient Motor Vehicle Clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

33
33
years of professional experience

Work History

Motor Vehicle Clerk II

Lancaster County Treasurer
03.1997 - Current
    • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
    • Interacted with customers by phone, email, or in-person to provide information.
    • Maintained filing system and organized customer documents for easy retrieval of information.
    • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
    • Processed documents and materials to disseminate information to appropriate parties.
    • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
    • Responded to requests for information from public, other municipalities or state and federal legislative offices.
    • Stayed up-to-date on Nebraska laws and licensing requirements to complete accurate and efficient reviews.
    • Monitored office supplies and made arrangements for restocking of low-stock items.
    • Routed business correspondence, documents, and messages to correct departments and staff members.
    • Performed routine data entry or document management.
    • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.

Account Clerk

Payless Cashways
04.1991 - 08.1998
  • Provided clerical support to department, such as filing, copying and restocking supplies.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Reconciled system accounts against bank statements.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Developed working relationships with associates, employees of other departments and representatives of other organizations.
  • Entered figures using 10-key calculator to compute data quickly.
  • Received and entered vendor bills, printed checks and set up electronic debits.

Education

Some College (No Degree) - General Studies

University of Nebraska - Lincoln
Lincoln, NE

Certificate of Office Technology - Secretarial Studies And Office Administration

Lincoln School of Commerce
Lincoln, NE
09.1993

High School Diploma -

Jr-Sr High School At Palmyra
Palmyra, NE
05.1991

Skills

    • Good Telephone Etiquette
    • Verbal Communication
    • Customer Relations
    • Data Entry
    • Decision-Making
    • Problem-Solving
    • Interpersonal Communication
      • Attention to Detail
      • Active Listening
      • Excellent Communication
      • Microsoft Office
      • Conflict Resolution
      • Relationship Building
      • Self-Directed

Timeline

Motor Vehicle Clerk II

Lancaster County Treasurer
03.1997 - Current

Account Clerk

Payless Cashways
04.1991 - 08.1998

Some College (No Degree) - General Studies

University of Nebraska - Lincoln

Certificate of Office Technology - Secretarial Studies And Office Administration

Lincoln School of Commerce

High School Diploma -

Jr-Sr High School At Palmyra

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Susan Weseman