Susan White
Summary
Accomplished Assistant Manager with in-depth experience. Well-versed in sales, personnel management and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
32
32
years of professional experience
Work History
Assistant Store Manager
Rite Aid
09.2015 - Current
- Responsible for opening and closing procedures. Including reconciling tills and making deposits.
- Developed and maintained strong relationships with vendors.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills.
- Monitored daily cash discrepancies and inventory shrinkage.
- Prioritized Quality control
- Performed daily office duties such as data entry of invoices and credits, creating emails, filing and corresponding with outside entities.
- Consistently provided great customer service.
Dept Manager
Superfresh
04.1997 - 09.2015
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Coordinated seasonal displays for visual appeal, driving customer interest in special promotions or events.
- Responsible for scheduling a team of employees.
- Ordered and stocked for the needs of the department.
- Verified Invoices and credits for accuracy.
- Provided great customer service.
Shift Manager
Sears
12.1991 - 08.1997
- Managed employee schedules to ensure adequate coverage.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Reconciled tills.
- Followed shipping and receiving procedures.
- Provided great customer service.
Education
High School Diploma -
St. Huberts
Philadelphia, PA1992
Skills
- Retail Operations
- Team Management
- Work Planning and Prioritization
- Vendor Management
- Customer Relations
- Adaptability and flexibility
Timeline
Assistant Store Manager
Rite Aid
09.2015 - Current
Dept Manager
Superfresh
04.1997 - 09.2015
Shift Manager
Sears
12.1991 - 08.1997
High School Diploma -
St. Huberts
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