Susan White
Jonesboro,AR
Summary
Highly qualified credit manager with a strong drive to minimize risk and maximize opportunities to achieve bank objectives. Committed to driving sales, fostering customer growth, and improving bottom line profitability. Skilled in effectively managing credit portfolios and implementing strategies to mitigate potential risks. Adept at analyzing financial data and making informed decisions to optimize lending practices. Proven track record of successfully building and maintaining relationships with clients, ensuring their satisfaction while adhering to regulatory requirements.
Overview
11
11
years of professional experience
Work History
Corporate Credit Manager
Cadence Petroleum Group- Mid South Sales/Frost Oil Co
2021.12 - Current
- Manage over 20,000 accounts across two branches of Cadence and all credit inquiries/accounts
- Process all Accounts Receivables
- Maintain a balance of less than 3% total revenues overdue
- Collaborate with sales teams for conducting thorough due diligence on prospective clients, safeguarding the company from potential bad debts.
- Establish effective communication channels between credit department and other functional units for smooth coordination of tasks.
- Mentor junior team members on various aspects of corporate credit management, enhancing their professional competencies.
- Streamline account receivables management, optimizing working capital utilization and reducing collection costs.
- Negotiate payment terms with clients to minimize the risk of default, ensuring timely recovery of outstanding dues.
- Process all invoice and statement requests and delegate billing questions to the correct location (over 20 between MSS and Frost)
- Communicate with our Cadence corporate officers in Asheboro, NC to ensure efficiency and accuracy between our different programs related to A/R
- Develop customized credit policies to cater to diverse industry sectors and client profiles, resulting in better alignment with business objectives
- Coordinate with legal and compliance teams for smooth execution of credit-related agreements and documentation, ensuring adherence to all regulatory requirements
- Enhance company''s credit management processes for more efficient decision-making and reduced credit losses
Accounts/Office Administrator
TEC of Jonesboro, Inc.
2015.08 - 2021.08
- Key Clients: FMH Conveyors, RGB, City of Jonesboro
- Single-handedly managed over 5,000 consumer and vendor accounts and maintained credit and tax information
- Handled Human Resources and Payroll
- Facilitated prompt vendor payments by verifying invoices, obtaining approvals, and processing checks in a timely manner
- Contributed to cost reduction efforts through careful analysis of expenses and identification of potential savings opportunities
- Implemented new accounting software solutions to improve overall departmental efficiency and data accuracy
- Reduced late payments by implementing efficient invoice tracking systems
- Simplified month-end closing process by creating detailed reconciliation reports for management review
- Enhanced financial accuracy by streamlining the accounts payable and receivable processes
- Encouraged networking and collaboration across functions and businesses
- Set up new business accounts on internal systems and processed corporate actions and other adjustments
- Consistently met deadlines under pressure while maintaining high levels of attention to detail in all accounting tasks
- Improved cash flow management with diligent monitoring of outstanding invoices and proactive collection efforts
- Handled day-to-day accounting processes to drive financial accuracy
- Recorded deposits, reconciled monthly bank accounts and tracked expenses
- Matched purchase orders with invoices and recorded necessary information
Craighead County Campaign Director
Arkansas Issue 7
2014.11 - 2016.01
- Created schedules and delegate duties to volunteers as needed throughout the county and at polling locations
- Developed volunteer recognition programs that boosted morale and fostered a sense of camaraderie among team members.
- Analyzed polling data to inform strategic decision-making on messaging and resource allocation.
- Collaborated with coalition partners to strengthen the campaign's reach within diverse communities
- Oversaw social media strategy, driving engagement and raising awareness of campaign issues among online audiences
- Spearheaded opposition research efforts to anticipate challenges and develop proactive responses accordingly
- Developed managed, and executed grassroots organizing efforts resulting in a strong local presence and increased community involvement in the campaign
- Managed campaign budget, ensuring efficient allocation of resources for maximum impact
- Increased voter turnout by developing and implementing targeted outreach strategies
- Improved campaign visibility through the creation of eye-catching marketing materials like yard signs, banners, and brochures
- Coordinated events, rallies, and town halls to engage voters and build community support
- Recruited and trained volunteers, resulting in a dedicated and effective team of supporters
- Built political coalitions to enhance message
- Networked among donors and fundraised to generate money for campaign
Field Operative
The Markham Group
2014.03 - 2014.11
- Door-to-door canvassing for multiple candidates and ballot measures in northeast Arkansas
- Hosted phone banking and other campaign events as needed by various candidates
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Worked outside in all weather conditions.
Education
Master of Arts - Public Administration
Arkansas State University
Jonesboro, ARBachelor of Arts - Political Science
Arkansas State University
Jonesboro, ARSkills
- Credit policy development
- Relationship Management
- Credit analysis
- Debt Restructuring
- Payment Negotiation
- Collections Strategy
- Bankruptcy Management
Operatingsystemsandprograms
- Windows
- Mac
- IOS
- Infor/Cloudsuite
- SX
- Sage
- Zoho
- PDI
- RAX
- Square
- Gaviti
- Duns & Bradstreet
- Smart Logix
- One Talk
- Wells Fargo Lockbox/Desktop Deposits
- Teams/Zoom
- ADP
Timeline
Corporate Credit Manager
Cadence Petroleum Group- Mid South Sales/Frost Oil Co
2021.12 - Current
Accounts/Office Administrator
TEC of Jonesboro, Inc.
2015.08 - 2021.08
Craighead County Campaign Director
Arkansas Issue 7
2014.11 - 2016.01
Field Operative
The Markham Group
2014.03 - 2014.11
Master of Arts - Public Administration
Arkansas State University
Bachelor of Arts - Political Science
Arkansas State University
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