Susan Wisneski
Green Bay,WI
Summary
As a Stay-at-Home parent, I am skilled in adapting to change. I have a dynamic work ethic because of my time working at the Walt Disney World Resort, excelling in task prioritization and effective communication. Successfully managed household budgets and organized schedules during challenging deployments, showcasing adaptability and critical thinking. Recognized for enhancing operational efficiency through innovative solutions and training initiatives, ensuring exceptional guest experiences.
Overview
25
25
years of professional experience
Work History
Stay at Home Parent
Self-employed
10.2005 - 07.2025
- Prioritized and organized tasks to efficiently accomplish goals.
- Managed a household budget for a family of three, while organizing daily activities.
- Maintained a structured environment during four Naval deployments and numerous underway periods while spouse was Active Duty in the US Navy.
- Organized schedules for family members to do work more efficiently.
- Supported the daily efforts and veterinary needs of three animals.
- Preserved family dynamics while relocating to numerous cities and managing communications with traveling family members.
Front Desk Hostess
Walt Disney World Resort
Lake Buena Vista, FL
06.2003 - 09.2005
- Answered inquiries about park attractions and services with detailed information.
- Managed resort and dining reservations throughout the property.
- Collaborated with team members to ensure smooth front desk operations.
- Processed guest check-ins and check-outs efficiently using hotel management software.
- Assisted in training new staff on operational procedures for the third shift.
- Performed nightly audits of financial records to ensure the accuracy of billing statements and vacancy percentages.
Merchandise Hostess
Walt Disney World Resort
Lake Buena Vista, FL
01.2001 - 06.2003
- Welcomed guests and guided them through merchandise areas, providing them recommendations to other retail and dining locations on the property.
- Managed cash register operations, processing transactions efficiently and accurately.
- Maintained the inventories for three specialty stores.
- Co-created a pricing system for three specialty stores, providing a more efficient workplace.
- Trained the merchandise team on the property's ticketing policy.
- Highlighted the historical background of Disney's animation art.
Education
Bachelor of Science - Business
University of Phoenix
Online11-2011
Some College (No Degree) - English
Indiana University, Bloomington
Bloomington, INSkills
- Task prioritization
- Budget management
- Schedule organization
- Problem solving
- Effective communication
- Adaptability to change
- Dependable and responsible
- Written communication
- Critical thinking
- Organizational skills
- Microsoft Works
Timeline
Stay at Home Parent
Self-employed
10.2005 - 07.2025
Front Desk Hostess
Walt Disney World Resort
06.2003 - 09.2005
Merchandise Hostess
Walt Disney World Resort
01.2001 - 06.2003
Bachelor of Science - Business
University of Phoenix
Some College (No Degree) - English
Indiana University, Bloomington
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