Susan Wolf
Ashland
Summary
Compassionate and dedicated Certified Home Health Aide with a proven track record at Companions of Ashland, enhancing patient well-being through exceptional personal care and effective documentation. Skilled in mobility support and patient advocacy, I foster emotional resilience while ensuring adherence to care plans, promoting independence and dignity for every client.
Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.
Overview
10
10
years of professional experience
Work History
Home Health Aide
Companions of Ashland
01.2025 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Member Specialist
Sam's Club
11.2022 - 02.2025
- Managed membership database, ensuring accurate record-keeping and timely updates as needed.
- Collaborated with cross-functional teams to develop new programs tailored to members'' needs.
- Contributed to long-term strategic planning related to membership growth and retention goals.
- Evaluated feedback from members regularly, implementing necessary changes based on their input and suggestions.
- Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
- Educated members on available benefits and resources, increasing utilization of services provided.
- Promoted a culture of continuous learning by sharing best practices among team members for improved performance across the board.
- Boosted member renewals by consistently providing exceptional customer service and support.
- Handled sensitive member information, maintaining strict confidentiality at all times.
- Opened customer accounts and provided deposit and withdrawal receipts.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Verified customer identification and documentation for compliant transactions.
- Educated and engaged customers with new bank products and services.
- Trained new personnel regarding company operations, policies and services.
- Trained staff on operating procedures and company services.
Certified Home Health Aide-Private
Maryann Myers
06.2015 - 08.2022
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered prescribed medications under direction of physician.
- Provided mobility assistance such as walking and regular exercising.
- Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided companionship reducing feelings loneliness isolation improving patient''s overall emotional wellbeing.
- Monitored vital signs regularly, identifying potential health issues early on for prompt intervention by medical professionals when necessary.
- Delivered exceptional personal care while maintaining dignity for each individual client respecting privacy boundaries at all times.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Promoted patient mobility by assisting with exercises and ambulation, reducing the risk of injury or complications from prolonged immobility.
- Performed light housekeeping tasks for patients, creating a clean and comfortable living environment conducive to healing.
- Administered prescribed medications to patients as directed, ensuring proper dosage and adherence to treatment plans.
- Provided emotional support to patients during times of stress or illness, fostering resilience and mental wellbeing.
- Transported patients to medical appointments as needed, ensuring timely access to necessary healthcare services.
State Tested Nurse Aide
Arbors At Mifflin
08.2015 - 07.2016
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Provided total hygiene care to 25 patients per shift by assisting with skincare, bathing, and toileting.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Educated patients on self-care techniques to support their ongoing health management after discharge from the facility.
- Streamlined processes for admitting, transferring, and discharging patients, enhancing overall efficiency within the facility.
- Promoted patient safety by implementing fall prevention measures and proper infection control protocols.
- Increased patient satisfaction by actively listening to concerns and advocating for their needs within the healthcare team.
- Supported patients during rehabilitation exercises, facilitating improved mobility and strength over time.
- Contributed to positive patient outcomes through effective documentation of care provided and progress made toward goals.
- Maintained patient dignity by providing respectful and empathetic personal care services.
- Improved patient care by providing compassionate and attentive assistance with activities of daily living.
- Assisted nurses in monitoring vital signs and reporting any abnormalities or changes in patients'' conditions.
- Consistently received positive feedback from patients and families for exceptional bedside manner and professionalism.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
No Degree - ADRN
North Central State College
Mansfield, OHCertificate of Technical Studies - Nursing Assistant
Madison Adult Career Center
Mansfield, OH08-2005
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Housekeeping
- Dressing assistance
- Bathing assistance
- Light housekeeping
- First aid and safety
- Mobility support
- Care plan management
- Recording vital signs
- Documentation
- Home safety assessments
- Care plan adherence
- Patient advocacy
- Ambulation assistance
- Progress documentation
- Chronic disease management
- Emotional support
Timeline
Home Health Aide
Companions of Ashland
01.2025 - Current
Member Specialist
Sam's Club
11.2022 - 02.2025
State Tested Nurse Aide
Arbors At Mifflin
08.2015 - 07.2016
Certified Home Health Aide-Private
Maryann Myers
06.2015 - 08.2022
No Degree - ADRN
North Central State College
Certificate of Technical Studies - Nursing Assistant
Madison Adult Career Center
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