SUSAN WOODS
Wheaton,Il
Summary
Diligent Transportation Security Officer skilled in pat-downs, baggage checks and visual inspections. Accomplished in preventing unauthorized access and items. Trained in using hand-held devices and scanning equipment to complete thorough evaluations. Willing to take on any task to support team and help business succeed. Offers strong [Skill] and [Skill] abilities. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
15
15
years of professional experience
Work History
Caregiver
European Service at Home
06.2012 - 01.2021
- Improved well-being of patients by assisting with daily living needs and personal hygiene
- Offered care and companionship to homebound clients with varying mental and physical capacities
- Assisted residents with meeting daily needs through positive encouragement and direct support
- Helped patients move safely in and out of beds and wheelchairs
- Delivered empathetic, compassionate and person-centered care to all patients.
Transportation Security Officer
DHS TSA
03.2006 - 07.2011
- ORD/CKPT5 2ND, TSO: Responsible for the screening of Passengers and their prospective property
Leasing Agent
PCRM Incorporated, York Brook Apartments
08.2005 - 03.2007
- I was responsible for leasing apartments to the public, collecting rents, water payments, posting of all payments and delivering late notices, when needed
- I also possess a Real Estate license and sold Real Estate for many years.
Education
Certification - Real Estate -
Harper College
Palatine, Il04.2007
Skills
- Passenger relations
- Security risk assessment
- Object identification
- Entry and exit monitoring
- Threat mitigation
- Protocol implementation
- X-ray machine operation
- Screening process management
- Security patrolling
- Law enforcement collaboration
- Individual screening
- X-ray equipment operation
- Explosive residue monitoring
- Reliability
- Sound judgment
- Materials organization
- Team work
- Coordination
- Customer relations
- Dementia Care
- Elderly Care
- Dependable and Responsible
Timeline
Caregiver
European Service at Home
06.2012 - 01.2021
Transportation Security Officer
DHS TSA
03.2006 - 07.2011
Leasing Agent
PCRM Incorporated, York Brook Apartments
08.2005 - 03.2007
Certification - Real Estate -
Harper College
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