Susan Yaniero
Venice,FL
Summary
Experienced and highly motivated business owner and event manager with diverse experience in accomplishing projects and events on time and on budget. Maintaining strong client and staff relationships while managing administrative functions effectively. Seeking opportunities to leverage skills and enhance professional and personal growth.
Overview
26
26
years of professional experience
Work History
Owner/Operator Cleaning Business
Heritage on the Gulf LLC
Venice , FL
01.2010 - Current
- Scheduled and oversaw all aspects of housecleaning services.
- Built relationships with local businesses to enhance networking opportunities.
- Prepared estimates and managed billing processes efficiently.
- Addressed customer issues promptly to ensure total satisfaction.
Conference & Events Specialist
Institute of Management Accountants
Montvale, NJ
01.2005 - 01.2010
- Managed all logistical aspects for conferences, including site selection and audio/visual requirements.
- Prepared comprehensive budgets for all conferences and meetings.
- Produced materials for conferences and meetings to ensure professional presentation.
- Coordinated conference and event registration processes for seamless participant experience.
- Oversaw speaker management for all conferences and events to ensure effective presentations.
- Conducted regular progress review meetings with staff to address concerns.
- Implemented process improvements to enhance efficiency and reduce operational costs.
Special Projects Coordinator
Institute of Management Accountants
Montvale, NJ
01.2001 - 01.2005
- Acted as liaison among senior volunteer leadership, students, and academic volunteer committee.
- Managed all components of student leadership and awards programs.
- Served as primary contact for professor in residence, facilitating effective communication.
- Coordinated logistical planning for annual student leadership conference.
- Documented each phase of project life cycle from inception to delivery.
- Monitored project milestones, ensuring timely completion within budget constraints.
Project Coordinator
Community Options, Inc. at NJIT University
Newark, NJ
01.2000 - 01.2001
- Managed grant program objectives, including recruitment, budgeting, mentorship, technology partnerships, University partnerships and internships.
- Served as liaison to corporate program partners, fostering collaborative relationships.
- Managed advisory board members to ensure effective governance and support.
- Oversaw program graduation requirements, ensuring the completion of college credits for matriculation.
- Maintained detailed database of project information, including budgets, resources, and deliverables.
- Implemented adaptive technology solutions in classrooms to enhance learning experiences.
Education
Associates of Applied Science -
Ocean County College
Toms River, NJHotel Operations Certificate -
American Society of Association Executives (ASAE)
Registration Logistics Certificate Course -
New York University
New York, NYSkills
- Time management
- Strong work ethic
- Effective communication
- Independent work
- Team building
- MS Office proficiency
- Invoice processing
- Vendor management
- Accounts payable
- Expense tracking
- Customer service
- Budget management
- Attention to detail
References
UPON REQUEST
Timeline
Owner/Operator Cleaning Business
Heritage on the Gulf LLC
01.2010 - Current
Conference & Events Specialist
Institute of Management Accountants
01.2005 - 01.2010
Special Projects Coordinator
Institute of Management Accountants
01.2001 - 01.2005
Project Coordinator
Community Options, Inc. at NJIT University
01.2000 - 01.2001
Associates of Applied Science -
Ocean County College
Hotel Operations Certificate -
American Society of Association Executives (ASAE)
Registration Logistics Certificate Course -
New York University
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