Summary
Overview
Work History
Education
Skills
Board Membership
Timeline
BusinessDevelopmentManager

Susan Young

Senior Executive
Bethesda,MD

Summary

Susan brings 25+ years of success in direct and channel technology sales, sales operations, device, software and networking product management oversight responsibility. She has held senior sales leadership positions in Telecommunications, Defense, Federal Civilian, and Enterprise account sectors. Across mobile devices, mobile computing platforms, wearables, switching, routing, and radio equipment and extending into Operating System and Cloud software, Susan's career represents the technology evolution from hardware systems and embedded Operating Systems to 5G cloud. Susan delivers high energy results and is known as a change agent with the ability to effect consensus through collaboration and “Win-Win” solutions. Susan is a team and executive customer motivator with a track record of success in exponential revenue growth and retention of top talent. Susan encourages teams to solve business problems through technology solutions, bringing strategic, innovative thought and has built successful start-up businesses twice within existing organizations. Her ability to work effectively with cross functional internal teams and deliver customer trust and satisfaction is Susan's trademark. She is a Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions, Susan is focused on optimizing operations and motivating employees while establishing market dominance. Susan is a performance-driven executive with experience aligning systems with business requirements and policies. . Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Overview

28
28
years of professional experience

Work History

Vice President, Global Channel and Partnership Sales

Qumu Corporation
05.2020 - Current
  • Joined Qumu to build a global channel ecosystem and Partner program from the ground up
  • Built and presented strategy to Executive leadership
  • Modeled a 4 tiered Go To Market approach with Distribution, Reseller, Telco and Agency partner tracks
  • Recruited and managed new Qumu channel management talent, and top partners
  • Built recruitment, training and sales enablement modules for on boarding partners
  • Revised price margins and contract terms and conditions for all partner types
  • Hired consultant experts to fast track launch
  • Oversaw internal SFDC/Partner Portal, with new branding
  • Act as Executive Sponsor for top tier Telco and reseller accounts
  • Doubled 2020-2021 Channel partner revenue contribution within 10 months.

Vice President, Global Networking and Telcom Sales

Wind River
04.2015 - 04.2020
  • Recruited to Wind River to lead networking sales growth world wide
  • Led sales, and worked collaboratively with product and field engineering teams, executive leadership and customer senior executives to design and grow additional WIND product franchise expansion into new customers and upselling renewals
  • Top growth accounts included Juniper, Cisco, Ericsson, Nokia, Fiberhome, Huawei and Foxcomm
  • Hired top talent to deliver innovative solutions with Wind River Linux, VXworks and Cloud Operating Systems
  • Frequent travel to account corporate headquarters across Europe, the US and Asia as senior executive sponsor
  • Led global team towards year over year revenue gain and revenue overachievement
  • Launching Wind’s Telco start up business to include Telco sales and Telco Channel
  • Executive leader on $500+M 10 year Verizon award for 5G Cloud Far EDGE.

National Director, Federal Sales

T-Mobile USA
04.2013 - 04.2015
  • Rebuilt Federal Sales, Program Management and Sales engineering organization for revenue, brand and customer success
  • Hired top Federal sales talent
  • Established Federal bid and proposal process, determined winning price, led new contract award negotiations and maintained Federal executive relationships across DoD, Military and Civilian Agencies
  • Added new Civilian logo awards to broaden T-Mobile GSA, FBI, Federal Reserve, DOJ, DOE, US USARMY BPA, USAF, SOCOMM, CENTCOMM and DoD HQ wins.

Vice President, Carrier Sales

Motorola Solutions/Symbol Technologies
04.2004 - 03.2013
  • Defined start up strategy to launch both stocked and channel agreements with top US Carriers on Motorola’s ruggedized mobile computing platforms
  • Presented business case at CXO levels to attain internal approvals and budget
  • Executed Master Agent and direct contracts with AT&T, Sprint and Verizon for stocked and non stocked ruggedized devices and recruited Enterprise downstream channel
  • Recruited top Agents, Distribution and VAR partners with vertical enterprise application experience
  • Grew business in year 1 at over 50% from $23M to $60M, with continued growth for 8 years resulting in $300+M business
  • Led launch of European and LATAM Motorola Solutions enterprise mobility sales program.

Global Operations Director, Network Service Provider Sales

Cisco Systems
12.1995 - 03.2004
  • Led sales and sales engineering, professional services team recruitment, daily team and opportunity management and provided customer executive sponsorship with 5 regions and 42 employees
  • Attained year over year revenue growth for Internet Service Providers (ISP), Cable and other Internet start ups in Northeast leading to over $300M
  • Managed the global France Telecom/Equant team towards success, with 64 global team members
  • Corrected poor executive relationships in the US and France, led Cisco/Equant a tiger team to fix chronic software OS issues impacting Equant network performance
  • Grew Equant from $130M to $230M over two years.

Education

Bachelor of Arts - American History

Allegheny College
Meadville, PA

Skills

  • Business Development
  • Metrics Tracking
  • Targeted Marketing
  • Sales Leadership
  • Price Structuring
  • Proposal Writing
  • Operations Management
  • Risk Management
  • Contract Negotiation
  • Forecasting
  • Client Relationship Building
  • Revenue Cycle Management

Board Membership

Blitz for the Better Foundation

Timeline

Vice President, Global Channel and Partnership Sales

Qumu Corporation
05.2020 - Current

Vice President, Global Networking and Telcom Sales

Wind River
04.2015 - 04.2020

National Director, Federal Sales

T-Mobile USA
04.2013 - 04.2015

Vice President, Carrier Sales

Motorola Solutions/Symbol Technologies
04.2004 - 03.2013

Global Operations Director, Network Service Provider Sales

Cisco Systems
12.1995 - 03.2004

Bachelor of Arts - American History

Allegheny College
Susan YoungSenior Executive