Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Susan Young

Lake Worth,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing and experienced with patients with disabilities. Committed to improving others well-being through interactive engagement.

Overview

13
13
years of professional experience

Work History

Package Handler

FedEx:Ground
Irving, TX
05.2020 - Current
  • SWAK I can consistently process 10 packages per minute. I have trained several package handlers for both SWAK and Smalls. Provided support to staff members who encountered difficulties when using scanners.

Personal Companion Sitter

Self Employed
Fort Worth, TX
06.2019 - 04.2020
  • Educated family members on how to provide care for their loved ones in an effective manner.
  • Facilitated communication between client and healthcare providers when necessary.
  • Transported clients to medical appointments or social outings in a safe manner.
  • Accompanied clients on shopping trips, ensuring that their needs were met.
  • Monitored client's health status and reported any changes to the appropriate personnel.
  • Organized recreational activities that promote physical activity and mental stimulation.
  • Responded promptly to requests from clients while providing compassionate support at all times.

Team Leader in Memory Care

Sunrise Senior Living
Fort Worth, Texas
09.2017 - 05.2019
  • Taking care of residents and their family members in the final phase of life with Dementia.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.

Personal Care Assistant

Ruth Korngable
Fort Worth, TX
09.2017 - 05.2019
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Assessed changes in condition or behavior of the client which may require further medical attention.
  • Assisted with meal planning to meet nutritional plans.
  • Transported patients to medical, dental and personal care appointments.
  • Improved patient outlook and daily living through compassionate care.

Night Manager

Maurices, A Division Of Ascena Retail Group
Weatherford, TX
01.2011 - 05.2017
  • Conducted regular meetings with staff to discuss operational issues and performance reviews.
  • Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
  • Maintained records of employee attendance, overtime hours, tips received.
  • Assisted with interviewing candidates for open positions within the organization.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Administrative Manager/Assistant Finance Manager

Aladdin Beauty College
Arlington, TX
05.1993 - 01\2011
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
  • Supported staff through in-service training, providing mentorship and additional resources.
  • Organized and maintained documents, files and records.
  • Prepared grant applications for submission, ensuring all required information was included.
  • Maintained detailed records of all grants awarded, including budget information, timelines, and other relevant documents.

Education

High School Diploma -

Will Rogers College High School
Tulsa, OK
05-1985

Skills

  • Strong Work Ethic
  • Customer Service
  • Positive Attitude
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Self-Directed and Motivated
  • Cash Register Operation
  • Employee Development
  • Hiring and Training
  • Schedule Management
  • Credit and collections
  • Records Management
  • Relationship Building
  • HR Support
  • Training and coaching

Affiliations

  • I love being involved with Metro Ministries. A ministry for Inner City kids and their families I volunteer as much as possible.

Timeline

Package Handler

FedEx:Ground
05.2020 - Current

Personal Companion Sitter

Self Employed
06.2019 - 04.2020

Team Leader in Memory Care

Sunrise Senior Living
09.2017 - 05.2019

Personal Care Assistant

Ruth Korngable
09.2017 - 05.2019

Night Manager

Maurices, A Division Of Ascena Retail Group
01.2011 - 05.2017

Administrative Manager/Assistant Finance Manager

Aladdin Beauty College
05.1993 - 01\2011

High School Diploma -

Will Rogers College High School

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Susan Young