Susan Yustat
Benton,PA
Summary
Compassionate Patient Care Technician with extensive experience at Fresenius Dialysis, skilled in vital signs monitoring and patient education. Proven ability to enhance patient satisfaction through effective communication and teamwork, while implementing infection control protocols to ensure safety. Dedicated to improving health outcomes and providing dignified care in challenging environments.
Overview
34
34
years of professional experience
Work History
Patient Care Technician - CCHT
Fresenius Dialysis
2020.10 - 2025.05
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted patients with activities of daily living, ensuring comfort and dignity during care.
- Maintained cleanliness and organization of dialysis equipment and treatment areas.
- Educated patients on treatment protocols and self-care strategies for improved health outcomes.
Patient Care Technician - CCHT
Davita
2018.10 - 2020.09
- Collaborated with healthcare team to implement patient-centered care plans effectively.
- Documented patient progress accurately in electronic health records, enhancing communication among providers.
- Trained new staff on operational procedures and best practices in patient care delivery.
- Participated in quality improvement initiatives to enhance patient safety and service efficiency.
- Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
- Provided individualized care to patients, constantly monitoring their condition and reporting any changes to the nursing team.
- Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
CNA
Interim Home Health
2000.04 - 2018.10
- Provided compassionate care to patients, enhancing daily living activities and overall well-being.
- Monitored vital signs and documented health information to ensure patient safety and comfort.
- Trained new staff on best practices for patient care and compliance with home health standards.
- Implemented infection control measures, reducing risks and promoting a safe environment for patients.
- Communicated effectively with families regarding patient status, fostering trust and partnership in care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Taylor Nursing and Rehabilitation Center
1991.06 - 1999.06
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
No Degree -
Lackawanna Community College
Scranton PaHigh School Diploma -
Scranton Technical High School
Scranton, PA06.1990
Skills
Vital signs monitoring
HIPAA compliance
Catheter care
Isolation precautions
Phlebotomy techniques
Blood glucose testing
End-of-life care
Feeding assistance
Specimen collection
Behavioral management
Mobility assistance
Cardiac monitoring
Respiratory care
Hygiene assistance
Dialysis support
Oxygen therapy
Dialysis treatment
Measuring vital signs
Patient care
Direct patient care
Team collaboration
Blood sample collection
Documentation accuracy
Patient education
Patient observation
Infection control standards
Biohazardous waste disposal
Specimen handling
Infection control protocols
HIPAA
Safety monitoring
Aseptic techniques
Timeline
Patient Care Technician - CCHT
Fresenius Dialysis
2020.10 - 2025.05
Patient Care Technician - CCHT
Davita
2018.10 - 2020.09
CNA
Interim Home Health
2000.04 - 2018.10
CNA
Taylor Nursing and Rehabilitation Center
1991.06 - 1999.06
No Degree -
Lackawanna Community College
High School Diploma -
Scranton Technical High School