Susan Zantal

My husband and I provided care for my mother from 2019 to 2024, during which my brother took over and lives very close. This was an eye-opening experience, which I would not take back, but it was very difficult. We were glad that we could provide such care for my mom, but after four years, it was time to move home.

Annual recurrent training certification with United ,Delta and Alaska Airlines.

Current required training to ensure continued knowledge and understanding of the ramp

Safety checks for motorized vehicles

Interpret load sheets

Count baggage uploading and unloading

Ensure compliance with SkyWest and FAA Regulation and policies

Connecting hoses to aircraft on arrival

Receiving and dispatching aircraft

QuickBooks - payroll, taxes, invoices and accounting

Emphasis on Customer Service

Preparing paperwork for billing to insurance companies

Advising customers on product use and paperwork needed to submit for insurance reimbursement.

Emphasis on Customer Service