Susana Aguilera
Edinburg,TX
Summary
Compassionate Adult Care Provider known for high productivity and efficient task completion. Skilled in providing emotional support, assisting with daily living activities, and medical advocacy. Possesses top soft skills of empathy, communication, and patience, which are utilized to excel in offering quality care and companionship to clients. Compassionate Childcare Lead Teacher with background in fostering nurturing environments for children. Demonstrated ability to design creative learning activities, manage classroom behavior, and establish parent partnerships. Noteworthy strengths include strong communication skills, adaptability to changing situations, and commitment towards child safety and development. Previous roles have seen improvements in child engagement levels and positive feedback from parents on the quality of care provided.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Adult Care Provider
All-Valley Primary Home Health Agency
Pharr, Texas
09.2023 - 09.2024
- Assisted adults with daily activities such as bathing, dressing, and grooming.
- Provided companionship to elderly patients by engaging in conversation and recreational activities.
- Administered medications according to physician's orders and monitored patient reactions.
- Encouraged independence while providing necessary assistance when needed.
- Maintained a clean and safe environment for the clients in accordance with established standards of care.
- Collaborated with other healthcare professionals to ensure best possible outcomes for patients.
- Ensured compliance with all applicable laws, rules, regulations and policies related to adult care services.
- Responded promptly to emergency situations such as falls or seizures; provided first aid or CPR if necessary.
- Evaluated effectiveness of interventions used ; documented any changes made accordingly .
- Performed light housekeeping duties including changing linens, laundry service, cleaning bathrooms and kitchen areas as required by the facility policy and procedures manual .
- Maintained accurate documentation on patient assessments, treatments rendered, interventions implemented, progress notes., in accordance with agency policies and standards .
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Adult Care Provider
4 Genesis Primary Home Health
Edinburg, TX
03.2021 - 09.2024
- Assisted adults with daily activities such as bathing, dressing, and grooming.
- Provided companionship to elderly patients by engaging in conversation and recreational activities.
- Encouraged independence while providing necessary assistance when needed.
- Maintained a clean and safe environment for the clients in accordance with established standards of care.
- Collaborated with other healthcare professionals to ensure best possible outcomes for patients.
- Ensured compliance with all applicable laws, rules, regulations and policies related to adult care services.
- Responded promptly to emergency situations such as falls or seizures; provided first aid or CPR if necessary.
- Performed light housekeeping duties including changing linens, laundry service, cleaning bathrooms and kitchen areas as required by the facility policy and procedures manual .
- Assessed psychosocial needs of each resident; identified potential problems areas related to depression or anxiety; referred appropriate resources if necessary .
- Maintained accurate documentation on patient assessments, treatments rendered, interventions implemented, progress notes., in accordance with agency policies and standards .
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Drove clients to doctors' appointments and social outings.
Owner/Director
A world of Wonders Learning Center
McAllen, Texas
02.2009 - 07.2019
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Conducted performance reviews for employees on a regular basis.
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Hired and trained new department managers to increase team oversight and productivity.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Identified opportunities for improvement in operational performance metrics.
Education
Bachelor of Arts - Interdisciplinary Studies
The University of Texas Rio Grande Valley
Edinburg, TX05-2023
Associate of Arts - Teacher Education Prep Seconday
South Texas College
Mcallen, TX12-2007
Skills
- Recreational Activities
- Nutrition planning
- Meal Preparation
- Compassionate Caregiving
- Mobility Assistance
- Care plan assessment
- Patient Care
- Respectful and Compassionate
- Multitasking and Organization
- Dependable and Responsible
- Compassionate communication
- Daily living assistance
- Time Management
- Documentation
- First aid and safety
- COVID-19 Safety Policies
- Emotional Support
- Personal Hygiene Assistance
- Knowledge of state regulations
- Curriculum Planning
- Staff Training and Development
- Positive Reinforcement
- First aid and CPR certified
- Age-Appropriate Activities
- Budgeting and finance
- Creativity and Innovation
- Child Development
- Analytical Skills
- Licensing Regulations
- Staff recruitment
- Staff Supervision
- Interpersonal Skills
- Staff Management
- Special Education
- Progress Monitoring
- Excellent Communication
- Critical Thinking
- Relationship Building
- Decision-Making
- Crisis Management
- Strategic Planning
- Professionalism
- Teamwork and Collaboration
- Conflict Resolution
- Written Communication
- Problem-solving abilities
- Team Collaboration
- Child Advocacy
- Staff Training
- Classroom Management
- Multitasking
- Activity Planning
- Health and Safety Regulations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Certified Substitute
References:
Julia H. Pecina
Coordinator-Undergraduate Special Education (Grades PK-12) and Department of Educational Psychology- UTRGV
2212 River Dr
Edinburg, Texas 78539
956-292-7352
Heather Perez
Elementary Educator
17218 Ash Butte Dr
Houston, Texas 77090
956-926-9307
Rebekah M. Garza
Life Skill Unit Teacher
2018 Point West Dr.
Edinburg, Texas 78539
Timeline
Adult Care Provider
All-Valley Primary Home Health Agency
09.2023 - 09.2024
Adult Care Provider
4 Genesis Primary Home Health
03.2021 - 09.2024
Owner/Director
A world of Wonders Learning Center
02.2009 - 07.2019
Bachelor of Arts - Interdisciplinary Studies
The University of Texas Rio Grande Valley
Associate of Arts - Teacher Education Prep Seconday
South Texas College
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