Susana Aguilera
Edinburg,TX
Summary
Dynamic leader and compassionate caregiver with a proven track record at Alegria Primary Home Health. Excelled in operations management and relationship building, enhancing team collaboration and client satisfaction. Skilled in personal hygiene assistance and strategic planning, significantly improving service quality.
Expert in regulatory compliance and innovative problem-solving, ensuring excellence in care and facility management.
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Provider/Elderly Caregiver
Alegria Primary Home Health
04.2022 - Current
- Assisted with daily living activities, running errands, and household chores.
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
Provider/Adult Caregiver
All Valley Primary Home Health
09.2023 - 09.2024
- Provided transportation assistance for medical appointments or other errands as necessary.
- Contributed towards creating a clean and hygienic environment by performing light housekeeping duties like laundry, dishwashing, etc.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Director/Daycare Owner/Operator
A World of Wonders Enrichment Center/Apples & Star
02.2009 - 07.2019
- Assisted in recruiting, hiring and training of team members.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Excellent communication skills, both verbal and written.
- Helped manage the facility to help stay in compliance with the city, State, and Food Program
- Helped create curriculum and activities for all ages ranging 0-12 years of age.
- Helped with picking up children afterschool and making sure they completed any homework needed to be completed.
Education
Bachelor of Arts - Interdisciplinary Studies
The University of Texas Rio Grande Valley
Edinburg, TX05-2023
Associate of Arts - Teacher Education Preparation-High School Edu
South Texas College
McAllen, TX12-2007
Skills
- Personal hygiene assistance
- Documentation and reporting
- Meal preparation
- Compassionate caregiving
- Time management
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
- Team management
- Creativity and innovation
- Regulatory compliance
- Conflict resolution
- Team collaboration
Certification
- Substitute Certified with STEDI.org: SubSkills Online Training June 15, 2022
Languages
Spanish
Native or Bilingual
References:
Julia H. Pecina
Coordinator-Undergraduate Special Education (Grades PK-12) and Department of Education Psychology-UTRGV
2212 River Dr
Edinburg, TX. 78539
(956) 292-7352
Heather Perez
Elementary Educator
172818 Ash Butte Dr.
Houston, TX. 77090
(956) 926-9307
Rebekah M. Garza
Life Skill Unit Teacher
2018 point West Dr.
Edinburg, TX. 78539
Timeline
Provider/Adult Caregiver
All Valley Primary Home Health
09.2023 - 09.2024
Provider/Elderly Caregiver
Alegria Primary Home Health
04.2022 - Current
Director/Daycare Owner/Operator
A World of Wonders Enrichment Center/Apples & Star
02.2009 - 07.2019
- Substitute Certified with STEDI.org: SubSkills Online Training June 15, 2022
Bachelor of Arts - Interdisciplinary Studies
The University of Texas Rio Grande Valley
Associate of Arts - Teacher Education Preparation-High School Edu
South Texas College
Similar Profiles
Yesenia BenavidesYesenia Benavides
Provider Assistant at Alegria Primary Home Care IncProvider Assistant at Alegria Primary Home Care Inc
Julian NinoJulian Nino
File Clerk at Alegria Primary Home CareFile Clerk at Alegria Primary Home Care
Maria GarciaMaria Garcia
Home Care Child Provider at Alegria Primary Home CareHome Care Child Provider at Alegria Primary Home Care